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Asset ID: 1-71-1462113.1
Update Date:2017-07-05
Keywords:

Solution Type  Technical Instruction Sure

Solution  1462113.1 :   How to Replace a Netra T5440 System Board:ATR:1462113.1:2  


Related Items
  • Sun Netra T5440 Server
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
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Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Sun Netra T5440 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to replace a Netra T5440 System Board

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1462113.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Netra T5440 product training or field experience with other CMT servers.

TIME ESTIMATE: 120 minutes

TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: Replace System Board

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Full verified backups of all data and operating systems potentially affected by service activities. A backup of the ILOM is also required since some OBP parameters like the boot device are not stored on the FRUID PROM per Chapter “Backing Up, Restoring, or Resetting Oracle ILOM Configurations,” from the Oracle Integrated Lights Out Manager (ILOM) 3.0 Maintenance and Diagnostics CLI and Web Procedures guide available at: http://docs.oracle.com/cd/E19860-01/E21549/bbghcfdj.html#scrolltoc.  The system needs to be shut down and powered off with power cables disconnected.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD precautions.
NOTE: When replacing motherboard or service processor in LDOM environment, follow the steps and guidelines in Document 1019720.1 to prevent loss of LDOM configuration data and recover LDOM environment after replacement.
NOTE: After replacing the RAID controller (system board), any existing HW RAID volumes (and member disks) may not be seen and need to be recovered (re-activated). If the Disk Volumes (including boot disk/volume) become inaccessible, consult doc ID 1009723.1: Unable to see a pre-existing RAID volume on Sun Fire T1000/T2000, Sun Sparc Enterprise T5120/T5140/T5220/T5240/T5440

Prepare the server for motherboard assembly removal and remove the required components.
 Powering Off the Server
 Disconnect Cables From the Server
 Remove the Server From the Rack
 Perform Antistatic Measures

 

Remove the system board:

1. Perform an ILOM backup, otherwise record any non-default OBP parameters since the boot-device & other OBP params are not stored on the IDPROM.

2. Remove the Top Cover

3. Remove the PCI Mezzanine Assembly

4. Remove the Memory Mezzanine Assembly

5. Remove the System Fan Assembly (Fan Tray 0)

6. Remove the SCC Module

7. Disconnect the optical media ribbon cable and the PDB cable connected to the motherboard in between the FB-DIMM slots

8. Remove the 3 PCI Risers

9. Loosen the screws that secure the motherboard assembly to the chassis

10. Lift slightly and slide the motherboard 1 inch (25 mm) toward the front of the server.

11. Tilt the end of the motherboard (closest to the front of the server) upward.

12. Lift the motherboard out of the server chassis and place it on an antistatic mat.


Install the system board:

1. Lower the end closest the rear of the server.

2. Carefully slide the motherboard 1 inch (25 mm) toward the rear of the server, seating it into place

3. Align the motherboard assembly screw holes over the chassis standoffs.

4. Tighten the screws that attach the motherboard to the chassis

5. Reconnect the motherboard cables

6. Install the SCC Module

7. Install the System Fan Assembly (Fan Tray 0)

8. Install the Memory Mezzanine Assembly

9. Install the 3 PCI Risers

10. Install the PCI Mezzanine Assembly

11. Restore OpenBoot PROM variables with one of the following procedures:
■ For ILOM 3.0: Restore OpenBoot PROM variables per Chapter: “Backing Up, Restoring, or Resetting Oracle ILOM Configurations” from the Oracle Integrated Lights Out Manager (ILOM) 3.0 Maintenance and Diagnostics CLI and Web Procedures Guide available at: http://docs.oracle.com/cd/E19860-01/E21549/bbghcfdj.html#scrolltoc. Use the same passphrase used during the back up to restore the OpenBoot PROM variables.
■ For ILOM 2.0: Use the data collected during Step 1 of “Removing the Motherboard Assembly” on page 4-43 to restore the OpenBoot PROM variables with the OpenBoot PROM setenv command.

12. Install the top cover.


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Poweron system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.


PARTS NOTE:  https://support.us.oracle.com/handbook_internal/Systems/Netra_T5440/components.html#SystemBoard

REFERENCE INFORMATION:

http://download.oracle.com/docs/cd/E19712-01/
http://download.oracle.com/docs/cd/E19910-01/

References

<NOTE:1019720.1> - How to Replace the Motherboard or Service Processor in a Logical Domain (LDom) Environment
<NOTE:1009723.1> - Troubleshooting inability to see a pre-existing RAID volume on T1000/T2000 T5120/T5140/T5220/T5240/T5440 T6320/T6340

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