Fibre Channel (FC) Switch-Based Connectivity Issues - Basic information and data needed by Oracle support

Asset ID:	1-71-1450759.1
Update Date:	2018-04-04
Keywords:

Solution Type Technical Instruction Sure

Solution 1450759.1 : Fibre Channel (FC) Switch-Based Connectivity Issues - Basic information and data needed by Oracle support

Applies to:

Brocade 200E Switch - Version Not Applicable to Not Applicable [Release N/A]
Cisco MDS 9140 Fabric Switch - Version Not Applicable to Not Applicable [Release N/A]
McData Intrepid 6140 Director - Version Not Applicable to Not Applicable [Release N/A]
Qlogic SANbox 9100 Switch - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Disk/Tape Storage Area Networks

NOTE: Help to improve this document and knowledge base by selecting "Comments" and/or "Rate this document".

See also SAN Fibre Channel (FC) Storage Connectivity Issues (Doc ID 1502843.1)

Also you can contact doc author directly to better communicate and more quickly implement any internal feedback.

Felix Garcia | Technical Support Engineer | Oracle SAN Support
+1.303.272.6583 felix.garcia@oracle.com
500 Eldorado Blvd Broomfield, CO USA

Other internal only resource are SAN chat room "disk-san" and storage driver chat room "disk-driver".

As well as, san-tech-team_ww_grp@oracle.com and support_solaris_storage_driver_ww_grp Beehive Group alias

When opening a Service Request (SR) for a FC Switch-Based Connectivity issue please provide appropriate output below.

If the SR is not opened under the FC Switch CSI or serial number then state in SR whether the FC Switch is under Oracle support or not.

Solution

Brocade: What logs are required to troubleshoot a Brocade switch? (Doc ID 1003754.1)

NOTE:

SupportSave output is perferred but if you can not collect for some reason collect SupportShow and state reason why unable to collect supportsave.

Cisco MDS switch - What logs are required to troubleshoot a Cisco MDS switch? (Doc ID 1016141.1)

Qlogic Switch - What logs are required to troubleshoot a Qlogic Fibre Channel switch (Doc ID 1270583.1)

McData - What logs are required to troubleshoot a McData switch? (Doc ID 1015572.1)

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