Pillar Axiom 300 Storage System
 
Pillar Axiom 500 Storage System
 
Pillar Axiom 600 Storage System
 

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In this Document

Goal

Solution

References

Applies to:

Goal

The purpose of this document is to outline the steps required to replace a Slammer Control Unit Battery using Guided Maintenance on a Pillar Axiom Storage System

Solution

DISPATCH INSTRUCTIONS
 -WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED: Use reference documentation associated to this CAP as follows:

 Pillar Axiom: How to use Guided Maintenance in R5 and How to identify a FRU - Doc ID 1447965.1
 Pillar Axiom: How to use Guided Maintenance in R4 and How to identify a FRU - Doc ID 1447672.1
 
 -TIME ESTIMATE: 30 minutes
 -TASK COMPLEXITY: 0
 
FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
 - PROBLEM OVERVIEW: A Slammer Battery that needs to be be replaced.
 
 - WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: The alternate component (CU0 or CU1) must be healthy in order to replace this component non-disruptively.

 - WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

NOTE: Please refer to <Document 1535352.1> Pillar Axiom: How to Disable Call Home to Prevent Automatic Service Request ASR Generation before proceeding with the procedure below. The steps contained therein are provided to allow an Administrator to de-activate a particular ASR enabled array while performing maintenance or troubleshooting. This will prevent any additional Service Requests from being created unnecessarily.  Call Home should be re-activated once the work is completed.

Follow the steps outlined below in this AP.

 OBTAIN CUSTOMER ACCEPTANCE

 - WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: Follow the steps outlined below in this AP.

 REFERENCE INFORMATION: http://www.oracle.com/technetwork/documentation/oracle-unified-ss-193371.html

 How to remove and replace a Slammer Battery.

 Each Slammer control unit (CU) has a single battery that provides backup power to two of the six memory module slots on the motherboard. After you click Prepare System, Guided Maintenance prepares the system for replacement of the battery:

• Flushes cached data to the Bricks.
• Sets the status of the target CU to Warning.
• Places all filesystems and LUNs on the Slammer in Conservative mode.
• Disables the battery charger on the target CU.
• After the system is prepared, Guided Maintenance displays a completion message and enables Next.

Steps to perform:

1. When Guided Maintenance prompts you to remove the battery, remove the slammer bezel and then remove the two screws that secure the battery to the Slammer chassis.
2. Slide the battery out of the chassis and set it aside.
3. Insert the new battery and secure with screws.
4. Put the slammer bezel back on.
5. Re-enable Call Home.

***Please note that the system will be in warning until the battery has been fully charged. This can take up to 18 hours depending on the amount of charge the battery started with.

References

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