| Asset ID: |
1-71-1446920.1 |
| Update Date: | 2014-03-20 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1446920.1
:
How to Remove and Replace a System Board in a Sun Netra X4270
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP
Applies to:
Sun Netra X4270 Server - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to Remove and Replace a Sun Netra X4270 System Board
Solution
DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED:
WZT-6511: Sun Fire Nehalem-Based Rack Mount Servers Troubleshooting
- TIME ESTIMATE: 60 minutes
- TASK COMPLEXITY: 3
FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW:Failed system board (motherboard) assembly
- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
Shut down system and Power down the server.
- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD procedures
1. Power off the server and unplug (REMOVE) the power cords from power supplies
2. Remove the top cover
3. For Netra X4270 remove the plastic air baffle
4. Disconnect the storage drive data cables from the SAS PCIe card or the motherboard SATA connectors
5. Remove the memory dimms from the motherboard
6. Remove the PCIe risers and PCIe cards from the motherboard
7. Remove the CPU modules from the motherboard
8. Remove the compact flash card
9. Disconnect the power distribution board ribbon cable
10. Remove the four screws that hold the motherboard to the bus bar
11. Loosen the green captive screw on the front of the motherboard that secure it to the chassis
12. Carefully slide the motherboard to the back of the chassis and lift out using the finger loop which is below the four screws that hold the motherboard to the bus bar.
13. Carefully install the replacement motherboard into the chassis and push to the front of the chassis
14. Insert the four screws that secure the motherboard to the bus bar
15. Tighten the green captive on the front of the motherboard to secure it to the chassis
16. Re-install the memory dimms
17. Re-install the CPU modules
18. Re-install the compact flash card
19. Re-install the PCIe risers and PCIe cards
20. Re-connect the power distribution board ribbon cable to the motherboard
21. Connect the storage drive data cables to the the storage drive cage
22. For Netra X4270 re-install the air baffle
23. Replace the top/main cover
24. Re-connect the power cords
25. Re-program serial number into FRUID
26. Update ILOM to latest version.
OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
Boot up system and verify full functionality
PARTS NOTE: Ensure the socket covers are installed on the old motherboard before packaging.
Document any socket damage observed on the return tag.
REFERENCE INFORMATION:
Sun Netra X4270 Server Service Manual
http://docs.oracle.com/cd/E19591-01/E23171/E23171.pdf
References
<NOTE:1019946.1> - How to access service mode and escalation mode on ILOM 3.x and later platforms
<NOTE:1378047.1> - How to Reprogram the Server Serial Number on the Sun Fire X4170, x4270, X4275:ATR:1378047.1:2
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