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Asset ID: 1-71-1416460.1
Update Date:2016-08-18
Keywords:

Solution Type  Technical Instruction Sure

Solution  1416460.1 :   How to Remove and Replace a SPARC T4-2 Fan Board:ATR:1416460.1:2  


Related Items
  • SPARC T4-2
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
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In this Document
Goal
Solution
References


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: CAP

Applies to:

SPARC T4-2 - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a SPARC T4-2 Fan Board

********************************************************************************
To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1416460.1
********************************************************************************

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SPARC T3/T4 product and field service training.

Time Estimate: 210 minutes

Task Complexity: 2

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: SPARC T3-2 Server, Fan Board replacing.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
  
DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc. If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.
  

This is a cold service procedure that must be performed by qualified service personnel. The system must be completely powered down before performing this procedure.


WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Prepare for servicing:

a. Attach an antistatic wrist strap.
b. Power off the server and unplug power cords from the power supplies.
c. Extend the server to the maintenance position.
d. Remove the top cover.


Remove the Fan Board

1. Remove all memory risers.
2. Disconnect any cables plugged into the USB or video connectors on the front of the server.
3. Remove the fan board by completing the following tasks.
a. Loosen the three captive screws connecting the front memory riser guide to the motherboard.
b. Remove the two screws on each side of the outside of the chassis that hold the fan board in place and unplug the fan board and power cables from motherboard.
c. Remove the front memory riser guide by pulling it up and out of the chassis.
d. Pull the fan board back and out of chassis.


Install the Fan Board

1. Unpack the replacement fan board unit and place it on an antistatic mat.
2. Remove the fan board cable and power cables from the faulty fan board unit and plug them into the fan board on the replacement fan board unit.
3. Reinstall the fan board unit by completing the following tasks.
a. Insert the fan board into the chassis, moving it down and toward the front.
b. Reposition the front memory riser guide, routing the fan board and power cable through the riser guide.
c. Plug the fan board cable and power cable into the connectors on the motherboard and secure the fan board by reinserting and tightening the two screws on each side of the outside of the chassis.
d. Tighten the three captive screws to hold the front memory riser guide in place.
4. Reinstall all fan modules.
5. Reinstall all memory risers.
6. Return the server to operation:
a. Install the top cover.
b. Return the server to the normal rack position.
c. Reinstall the power cords to the power supplies and power on the server.

NOTE: The product serial number used for service entitlement and warranty coverage might need to be reprogrammed on the fan board by authorized service personnel with the correct product serial number located on the chassis EZ label.

Refer to doc 1280913.1 for the procedure to update the product serial number.


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE: https://support.oracle.com/handbook_partner/Systems/SPARC_T4_2/components.html#Fan

REFERENCE INFORMATION: http://docs.oracle.com/cd/E23075_01/index.html


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