Sun ZFS Storage 7320
 
Exalogic Elastic Cloud X4-2 Eighth Rack
 
Oracle ZFS Storage Appliance Racked System ZS5-4
 
Oracle SuperCluster T5-8 Full Rack
 
Oracle Virtual Compute Appliance X4-2 Hardware
 
Oracle SuperCluster M6-32 Hardware
 
Oracle ZFS Storage ZS5-2
 
Oracle ZFS Storage Appliance Racked System ZS4-4
 
Oracle Exalogic Elastic Cloud Software
 
Oracle Exalogic Elastic Cloud X2-2 Qtr Rack
 
Sun Storage 7210 Unified Storage System
 
Oracle ZFS Storage ZS3-BA
 
OPC ZFS ZS5-ES Rack
 
Oracle ZFS Storage ZS3-2
 
Exalogic Elastic Cloud X4-2 Hardware
 
Exalogic Elastic Cloud X4-2 Quarter Rack
 
Oracle SuperCluster T5-8 Hardware
 
Oracle Exalogic Elastic Cloud X2-2 One-Eighth Rack
 
Exalogic Elastic Cloud X3-2 Half Rack
 
Oracle ZFS Storage ZS4-4
 
Sun Storage 7410 Unified Storage System
 
Oracle ZFS Storage ZS3-4
 
Sun ZFS Storage 7420
 
SPARC SuperCluster T4-4 Half Rack
 
Oracle SuperCluster T5-8 Half Rack
 
Exalogic Elastic Cloud X4-2 Half Rack
 
Oracle ZFS Storage ZS5-4
 
Oracle Exalogic Elastic Cloud X2-2 Full Rack
 
Exalogic Elastic Cloud X5-2 Half Rack
 
Sun Storage 7310 Unified Storage System
 
Exalogic Elastic Cloud X3-2 Hardware
 
SPARC SuperCluster T4-4
 
Oracle ZFS Storage ZS4-4
 
Exalogic Elastic Cloud X5-2 Full Rack
 
Exalogic Elastic Cloud X5-2 Quarter Rack
 
PDIT Single Rack ZFS Storage ZS4-4
 
SPARC SuperCluster T4-4 Full Rack
 
Exalogic Elastic Cloud X3-2 Full Rack
 
Sun ZFS Backup Appliance
 
Oracle Exalogic Elastic Cloud X2-2 Hardware
 
Oracle Exalogic Elastic Cloud X2-2 Half Rack
 
Exalogic Elastic Cloud X3-2 Eighth Rack
 
Sun Storage 7110 Unified Storage System
 
Sun ZFS Storage 7120
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 
Microlearning>Video>ML-VID-VCAP
 

In this Document

Goal

Solution

References

Applies to:

Goal

How to replace Sun ZFS Unified Storage Appliance Hard Disk or Solid State Drives

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

PROBLEM OVERVIEW
What: Need to replace a Sun ZFS Storage 7000 [C] Hard Disk Drive/SSD.
Where: Chassis ID:  Chassis S/N:  Slot No. of Disk :  (to be inserted by TSC)
Why : Faulty HDD/SSD.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

The system can be in normal production. In case of replacing system disk, verify other disk in the system pool is healthy. If so the faulted system disk can be replaced online.
A fault with the other disk in the pool might require a shutdown of the system before replacing the system disk. In this case contact SR owner prior proceeding with any actions.

WHAT ACTIONS ARE REQUIRED?:

Note: Sometimes, a disk has failed in such a way that it cannot be located via the BUI or CLI.
In such cases, the steps below to locate the disk drive using the locate led or toggle indicator, will not work.

• Physically locating the slot in which the disk resides
• Locating the chassis using the locate led
• Checking the alert log; the alert log could state "The disk in slot 'HDD N' has been removed from chassis" and the BUI will show the disk as grey icon with no other information.

If in doubt, contact Oracle Support.

All HDD's in the front of a 7120 system are data-drives, system-drives are located in the rear of the system.

1. Identify the faulted disk.
BUI - Method
* From BUI: Maintenance - Hardware
* Select "Show details"/ Double click on the model of the Disk Shelf which has the fault icon.
* Toggle indicator icon for that component.
CLI - method
* CLI: maintenance hardware select (chassis-ID) select disk select (disk-ID) set locate=true

2. Take ESD Precautions.

3. Verify the replacement drive is a valid replacement drive according to the Sun System Handbook.

4.Removing the Faulty Hard Disk Drive.
* Physically locate the drive, either by locating the fault LED, and/or by flashing locator LED.
* On the drive you plan to remove, push the storage drive release button to open the latch.
* Grasp the latch and pull the drive out of the drive slot.
* Wait for at least 30 seconds, before continuing with the next step.

5. Installing New Hard Disk Drive.
* Ensure the disk ejection lever is in the fully extended position.
* Slide the new drive into the empty drive slot until it is fully seated.
* Close the latch to lock the drive in place.

Note:

After a drive has been replaced, the pool will have to re-silver in order to keep the redundancy copacetic. The re-silvering process is a background process, which means all other IO will take precedence over the re-silvering.  Other factors that will affect the amount of time needed to complete the re-silver process:
- How busy the appliance is
- Raid profile of the pool [RAIDZ, Mirror, etc.]
- Size of the pool
- snapshots are enabled
- If system is being replicated
The length of time for a resilver to complete depends on the characteristics of the zpool and the system load.

After data disk replacement, you can check resilver state via BUI/configuration/storage.

CLI - method to check the re-silver

>configuration storage 

>set pool=(poolname)

>show

If you have replaced the ssd, verify the Activity LED is steady green and the system has detected the faulted ssd has been replaced.

If there is an UNAVAIL/faulted device present after replacement contact SR owner.

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Confirm appliance is in normal state and the client data access, pool is online and no faults (related to disks) reported in BUI. Mark Repaired any prior related disk faults.
Deactivate locator LED on the new drive via BUI/CLI.

To report errors or request improvements on this procedure, please add a 'Comment' to this document.

References

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