Asset ID: |
1-71-1400710.1 |
Update Date: | 2018-05-23 |
Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1400710.1
:
Sun ZFS Storage Appliance: How to Perform Service Processor (SP) Reset from BUI/CLI
Related Items |
- Sun ZFS Storage 7420
- Oracle ZFS Storage ZS5-2
- Oracle ZFS Storage ZS3-2
- Sun Storage 7110 Unified Storage System
- Sun Storage 7210 Unified Storage System
- Oracle ZFS Storage ZS4-4
- Sun Storage 7410 Unified Storage System
- Oracle ZFS Storage ZS5-4
- Sun ZFS Storage 7120
- Sun Storage 7310 Unified Storage System
- Oracle ZFS Storage ZS3-4
- Oracle Exalogic Elastic Cloud Software
- Sun ZFS Storage 7320
- Oracle ZFS Storage Appliance Racked System ZS4-4
- Oracle ZFS Storage ZS3-BA
|
Related Categories |
- PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: 7xxx NAS
- _Old GCS Categories>Sun Microsystems>Storage - Disk>Unified Storage
|
In this Document
Applies to:
Sun ZFS Storage 7120 - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Sun Storage 7410 Unified Storage System - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)
NAS head revision : [not dependent]
BIOS revision : [not dependent]
ILOM revision : [not dependent]
JBODs Model : [not dependent]
CLUSTER related : [not dependent]
Goal
Reset / Restart the Service Processor of a Sun ZFS Storage system
Solution
BUI-method (Browser User Interface)
1. Log in to the BUI as root
2. Go to "Maintenance -> Hardware" and click on the "Show details"-link under the picture of the NAS-head.

3. Click on the SP-link to the right

4. Click on the round arrows to the far right of the Service Processor-heading.
The following warning will occur:

Click reset in the dialogue-box to reset the Service Processor.
5. The Service Processor will now reboot, and the following notice will appear in the BUI

6. After 2-3 minutes when the Service Processor has rebooted the following will become visible in the BUI

7. Verify that the Service Processor is now working properly either via SSH to the NET-MGT port, or via a serial-cable to the SER-MGT port and login as root.
CLI-method (Command Line Interface)
1. SSH to the appliance and login as root.
2. Run the following command from the CLI-prompt
maintenance hardware select chassis-000 select sp reset
You will get the following warning :
This will restart the service processor Are you sure? (Y/N)
Press y to confirm.
The Service Processor will now reboot.
3. After 2-3 minutes the SP should have completed it's reboot(status notices can be viewed in the WEB GUI as per the BUI-method.
4. Verify that the Service Processor is now working properly either via SSH to the NET-MGT port, or via a serial-cable to the SER-MGT port and login as root.
SP-method (Service Processor)
To be used in case that the SP can be accessed via serial-connection or secure shell (ssh)
1. Connect to the SP via serial-cable to the SER-MGT port, or by ssh to the NET-MGT interface.
2. Log in as root.
3. Run:
-> reset /SP
Are you sure you want to reset /SP (y/n)?
Press y to confirm.
If connected via serial-cable you will now see SP boot-sequence output.
If connected via ssh you will now be disconnected, the connection will appear to hang until the session times out within a few minutes.
4. If using serial-cable the SP will be ready once the login-prompt appears.
If using ssh, the login service will become available about one minute after the NET-MGT port starts responding to ping requests.
5. Log in and verify the Service Processor is working as expected.
***Checked for relevance on 10-DEC-2013***
***Checked for relevance on 23-MAY-2018***
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