Asset ID: |
1-71-1389483.1 |
Update Date: | 2018-05-16 |
Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1389483.1
:
How to Replace a Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) System Board
Related Items |
- Sun Fire X4800 Server
- Sun Server X2-8
|
Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: For internal reference
Applies to:
Sun Server X2-8 - Version All Versions to All Versions [Release All Releases]
Sun Fire X4800 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Goal
How to Replace a Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) System Board.
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) Training
TIME ESTIMATE: 120 minutes
TASK COMPLEXITY: 3
FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
PROBLEM OVERVIEW: A Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) System Board needs replacement
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
System should be powered down.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Reference Doc:
Sun Fire X4800 Server Service Manual
http://docs.oracle.com/cd/E19140-01/html/821-0282/index.html
Sun Fire X4800 M2 Server Service Manual
http://docs.oracle.com/cd/E20815_01/html/E20840/sfmsm.html#scrolltoc
3D Server Overview
http://oracle.com.edgesuite.net/producttours/3d/x2-8/index.html
Sun Fire X4800 Server CPU Module (CMOD) and Filler Module Overview
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjfdi.html#scrolltoc
CPU Module (CMOD) Designations
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjgsj.html#scrolltoc
How to Remove a CPU Module (CMOD)
================================================
Caution - Airflow and temperature-related issues. For proper airflow and cooling, all CMOD slots must contain either a CMOD or a filler module. Do not operate the server with unoccupied CMOD slots.
================================================
================================================
Caution - The CMOD is not a hot-swap component. Power off the system before removing.
================================================
1.Shutdown OS and power off server.
2.To unlock the CMOD, squeeze together the green tabs between the lever handles.
This action produces a click sound and releases the handles.
3.To disengage the CMOD, simultaneously rotate both levers outward away from the center of the module. Do not attempt to remove the CMOD now.
Rotating the levers outward causes the pawls on the end of the levers to engage the sidewall of the chassis and pull the CMOD out of its internal connector.
4.Use the handles to pull the CMOD partially out of its slot.
Pull the CMOD out so that approximately 6 inches extends from the front of the chassis.
5.Rotate the levers inward until they are closed and locked.
================================================
Caution - Potential physical harm or component damage. Because of the length and weight of the CMOD, one or more people should assist in the removal of the CMOD at this point.
================================================
6.To remove the CMOD, have an assistant support the CMOD as you grab it with your hands and slowly pull it out the slot.
================================================
Caution - Potential overheat condition. Unoccupied module slots disrupt air flow and temperature control within the server. Do not operate the server with empty CMOD slots.
================================================
How to Remove the CPU Module (CMOD) Cover
1.Press the cover release button on the top of the cover.
2.Slide the cover toward the back of the CMOD until it stops (approximately 0.5 inch).
3.To remove, lift the cover straight up.
Then you should be check if below parts installed and need to be removed.
Reference doc:
Remove FEM
How to Remove a Fabric Expansion Module
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjldd.html#scrolltoc
Remove REM
How to Remove a RAID Expansion Module
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjldl.html#scrolltoc
Remove DIMM
How to Remove a DIMM
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjfsq.html#scrolltoc
Remove/Install Battery
How to Replace the CMOD Battery (CRU)
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjeub.html#scrolltoc
Remove CPU and heatsink
How to Remove a CPU and Heatsink Assembly (FRU)
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjfxl.html#scrolltoc
Or refer Doc 1384676.1
How to Remove and Replace an Sun Fire X4800 CPU:ATR:1384676.1:2 (Doc ID 1384676.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1384676.1
After remove all parts from system board, then install all parts to new system board.
Install CPU and heatsink
How to Install a CPU and Heatsink Assembly (FRU)
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjfyd.html#scrolltoc
Or refer Doc 1384676.1
How to Remove and Replace an Sun Fire X4800 CPU:ATR:1384676.1:2 (Doc ID 1384676.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1384676.1
Install DIMM
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjfsx.html#scrolltoc
Install REM
How to Install a RAID Expansion Module
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjlct.html#scrolltoc
Install FEM
How to Install a Fabric Expansion Module
http://docs.oracle.com/cd/E19140-01/html/821-0282/gjldb.html#scrolltoc
After install all parts to new system board, then install CMOD cover
1.Set the cover on top of the CMOD with the cover release button toward the front of the module and with approximately 0.5 inch of the cover overhanging the rear of the
module.
This leaves a gap of approximately 0.5 inch between lead edge of the cover and front top edge of the CMOD chassis. The cover should sit evenly on top of the module.
2.Slide the cover toward the front of the module until it stops, taking care that the lead edge of the cover slides under the front top edge of the CMOD.
When the cover is properly installed, this action produces a click sound as the cover latch engages and locks the cover.
3.Ensure that the cover is locked in place.
The cover should not move unless the release button is pressed.
Install a CPU Module (CMOD)
1.Locate the module slot that you need to populate.
2.If necessary, remove the filler or CMOD that occupies the slot.
3.Open the CMOD levers to the fully open position by squeezing together the green locking tabs on the lever handles and rotating both handles outward, away from the center of the module.
The levers do not extend beyond 90 degrees.
4.Orient the CMOD so that the cover faces upward.
5.Carefully slide the module into the chassis until it stops.
Do not force the module into the chassis in an attempt to engage the connectors on the chassis midplane.
6.Ensure that the pawl on the end of each lever is aligned with the rectangular slot in the chassis sidewall.
7.To latch and lock the CMOD, simultaneously rotate and push both levers inward toward the center of the module until the locks on the handles click into place.
=============================================================================
Caution - Pinch point. Keep your fingers clear of the back side of the lever, the lever hinges, and the edges of the module.
=============================================================================
This action pushes the module into the chassis and engages the connector on the back of the module with the connector on the interior midplane. When the handles are locked, you cannot lift the levers without first releasing the locks on the handles
8.To latch and lock a filler module, keep your fingers clear of the back side of the handle and push the lever inward and to the left until the lock clicks into place.
=============================================================================
Caution - Pinch point. When operating the lever keep your fingers clear of the back side of the lever, the lever hinges, and the edges of the module.
=============================================================================
This action pushes the filler module into the chassis. When the handle is locked, you cannot lift the levers without first releasing the lock on the handle.
After installed CMOD, you should be verify CPLD versions.
refernece doc:1331612.1
System Will Not Power on With a New CMOD Blade That Has a Different CPLD Firmware Version (Doc ID 1331612.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1331612.1
All CMODs in the chassis must be installed, and the chassis must be in standby power mode. The green LED on all CMODs must be steady ON.
1. Login to the ILOM.
2. Enter the following command for each node in the chassis:
show /SYS/BLn/CPLD
where n is the node number.
Example:
/SYS/BL0/CPLD
Properties:
type = NVRAM
ipmi_name = BL0/CPLD
fru_name = CPLD
fru_version = FW:7.8
fault_state = OK
clear_fault_action = (none)
.
.
/SYS/BL3/CPLD
Properties:
type = NVRAM
ipmi_name = BL3/CPLD
fru_name = CPLD
fru_version = FW:7.8
fault_state = OK
clear_fault_action = (none)
3. Verify that all nodes return the same value.
If all nodes do not return the same value, do CPLD update.
How to Update the CPLD From Oracle SunService
get escalation password at first, reference doc:1019946.1
How to access service mode and escalation mode on ILOM 3.x and later platforms (Doc ID 1019946.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1019946.1
1 Log in to Oracle SunService.
2 Run the cpldflash script:
/usr/local/bin/g5cpldflash.sh
====================================================
Note - An AC power cycle is not necessary for the CPLD flash to work.
====================================================
3 When the flash is finished, exit SunService.
Or with 3.0.14.x build 61113, or later, you can use the below service mode procedure to update CPLD instead.
How to Update the CPLD From Service Mode
1. Log in to service mode.
2. Create svcuser and set the user role to service mode.
3. Log in to svcuser.
4. At the prompt, enter the following command:
set /SP/users/svcuser/service service_password=true
5. To get the short-form password, enter the long-form password.
Make note of the short-form password.
6. Set the current session mode to service.
The prompt to enter the short-form password appears.
7. To enter service mode, type the short-form password.
The following service mode confirmation appears:
Currently in service mode.
8. To flash the CPLD, type the following command:
cpldflash
9. When the flash is finished, exit service Mode.
How to verify the CMOD working properly.
Power on server and log in ILOM to confirm if CPU working properly.
1.check CMOD status from ILOM
1.1 show /SYS/BLx
note: the "x" means which CMOD and which your repalced CMOD
example
->show /SYS/BL0
/SYS/BL0
Properties:
type = CPU Module
ipmi_name = BL0
fru_name = ASSY,CMOD,G5
fru_part_number = 511-1124-06
fru_serial_number = 0328MSL-1107M001HT
fru_extra_1 = FW 3.0.9.30.a
fault_state = OK<-----------------------
clear_fault_action = (none)
1.2 check if any error output from event log
example
-> show /SP/logs/event/list
1.3 check if any fault parts existed
->show /SP/faultmgmt
example
/SP/faultmgmt
Properties:
-> show faulty
Target | Property | Value
-----------------+-----------------------+-------------------------------------
If fault existed, follow below doc try clear fault.
Doc ID 1381773.1
How to clear FMA logs on the ILOM or Solaris:ATR:1381773.1:1 (Doc ID 1381773.1)
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1381773.1
2.Check if CMOD working normal on Solaris said.
2.1 use prtdiag -v command
example
# prtdiag -v
System Configuration: SUN MICROSYSTEMS Sun Fire X4800
BIOS Configuration: American Megatrends Inc. 11014100 08/26/2010
BMC Configuration: IPMI 2.0 (KCS: Keyboard Controller Style)
==== Processor Sockets ====================================
Version Location Tag
-------------------------------- --------------------------
Intel(R) Xeon(R) CPU X7560 @ 2.27GHz CPU 1
Intel(R) Xeon(R) CPU X7560 @ 2.27GHz CPU 2
Intel(R) Xeon(R) CPU X7560 @ 2.27GHz CPU 3
Intel(R) Xeon(R) CPU X7560 @ 2.27GHz CPU 4
.
.
2.3 check FMA info if any error existed
example
fmadm faulty -a
STATE RESOURCE / UUID
-------- ----------------------------------------------------------------------
2.4 Check /var/adm/messages file if any error existed
example
bash-3.00$ pwd
/var/adm
#grep -i warning messages
#grep -i error messages
#grep -i fail messages
References
<NOTE:1381773.1> - How to clear FMA logs on the ILOM or Solaris on x86 platforms
<NOTE:1384676.1> - How to Replace a Sun Fire X4800, Sun Server X2-8 (Sun Fire X4800 M2) CPU & Heatsink
<NOTE:1019946.1> - How to access service mode and escalation mode on ILOM 3.x and later platforms
<NOTE:1331612.1> - System Will Not Power on With a New CMOD Blade That Has a Different CPLD Firmware Version
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