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reprogramming the serial number

In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Internal process

Applies to:

Goal

How to reprogram the server serial number on the Sun Fire X2250, X4150, X4250, Netra X4250, X4450, Netra X4450?

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
X2250, X4150, X4250, Netra X4250, X4450, Netra X4450 Trained.

TASK COMPLEXITY: 2

TIME ESTIMATE: 30 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Downtime needed

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Updating FRU PROM When the System Mainboard is Replaced

When a system is built at the factory, the system serial number (SSN) and ordered product part number (PPN) are entered into the mainboard FRU PROM before the unit ships. When a mainboard is replaced in the field, the new board will not contain the SSN and PPN. As a result, ILOM will incorrectly display system FRU information.

SSN and PPN values must be transferred into the replacement mainboard before ILOM will correctly display any system FRU information. The procedure to transfer SSN and PPN values into the replacement mainboard is as follows.

1.    Locate the System Serial Number (SSN) on the front chassis label (or from either ILOM or sdfru -l before the mainboard is replaced).

2.    Locate the Product Part Number (PPN) from the CIS sheet (or from either ILOM or sdfru -l before the mainboard is replaced).

3.    Mount and boot the Tools & Drivers ISO. See Booting the Tools & Drivers CD From a PXE Server.

4.    After the ISO has booted select exit to the DOS prompt, run the following commands using the correct parameters for -ppn and -ssn:

C:\>cd flash\sdfru

Note: sdfru can be found in a different location depending on the release, for example on the ISO image for the X4450 the location is C:\UTILITY\FRU

         Use "find /F/S . sdfru.exe" to get the location.

sdfru -m3 -ppn PPPPPPPPPP -ssn XXXXXXXXXX

example: sdfru -m3 -ppn 375-3510-00 -ssn 0825QAC003

Where -m3 will only update the PPN and SSN

Where XXXXXXXXXX is the system serial number obtained in step 1

Where PPPPPPPPPP is the product part number obtained in step 2

5.    Run "sdfru -l" to confirm that the SSN and PPN values have been updated correctly.

6.    Reboot the service processor (ILOM) then the host in that order. Or you can AC power cycle the entire system making sure that the AC power cord is removed for 10 seconds or longer before plugging it back in.


OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:

Verify the server serial number updated correctly.
log into the ILOM and run the command below to confirm if server serial number updated correctly.

-> show /SYS

PARTS NOTE: None


REFERENCE INFORMATION:
Sun Fire X2250 Server Service Manual - Section B.6, Updating FRU PROM When the System Mainboard is Replaced
http://docs.oracle.com/cd/E19121-01/sf.x2250/820-4593-12/AppB.html#50540564_34022

References

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