Sun ZFS Storage 7320
 
Oracle ZFS Storage ZS3-BA
 
Oracle ZFS Storage ZS3-2
 
Sun Storage 7410 Unified Storage System
 
Oracle ZFS Storage ZS3-4
 
Exalogic Elastic Cloud X3-2 Half Rack
 
SPARC SuperCluster T4-4 Half Rack
 
Sun ZFS Storage 7420
 
Oracle Exalogic Elastic Cloud X2-2 Half Rack
 
Oracle Exalogic Elastic Cloud X2-2 Full Rack
 
Oracle Exalogic Elastic Cloud X2-2 Hardware
 
Exalogic Elastic Cloud X3-2 Full Rack
 
SPARC SuperCluster T4-4
 
Oracle Exalogic Elastic Cloud X2-2 Qtr Rack
 
Sun Storage 7310 Unified Storage System
 
Exalogic Elastic Cloud X3-2 Hardware
 
SPARC SuperCluster T4-4 Full Rack
 
Exalogic Elastic Cloud X3-2 Eighth Rack
 
Oracle Exalogic Elastic Cloud X2-2 One-Eighth Rack
 
Exalogic Elastic Cloud X3-2 Quarter Rack
 
Sun ZFS Storage 7120
 
Sun ZFS Backup Appliance
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

Applies to:

Goal

How To  Replace A SAS-2 ( Or SAS )  JBOD Cable On The  Oracle ZFS Storage ZS3 Or Sun Storage 7000 Series

Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure
- TIME ESTIMATE:  15  minutes
- TASK COMPLEXITY:  0

- PROBLEM OVERVIEW
What:  SAS cable
Where: cable between HBA [X] / JBOD sn [X] port [X]  and JBOD sn [X] port [X] - X to be inserted by SR owner
Why :  The SAS cable has been identified as being faulty by the appliance and/or SR owner

REPLACEMENT INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?
The NAS can be in production and does not need to be down as 2 paths to the storage should exist - confirm by checking the BUI
 
WHAT ACTIONS ARE REQUIRED?:

1. Locate the SAS cable [Location of the device mentioned in the problem statement to be inserted here by SR owner]

2. Take ESD Precautions.

3. Check the SAS cable  part number for the appropriate system in the System Handbook.

4. Replace the SAS cable as follows;

Use two hands to disconnect the SAS cable. Grasp the metal body of the connector with one hand and firmly grasp and pull the tab gently toward the connector body with the other, then pull the connector body outward to extract it from the bulkhead. Do not twist or pull the tab in any direction other than parallel with the connector body or it may break. If the tab breaks, use a small sharp object (such as a fine-tipped screwdriver) to lift the metal spring at the top of the connector shell to unlatch it.

5. Verify the  replacement by checking the LEDs, also the cable link can be identified as working in the BUI by checking "Maintenance - HARDWARE" screen and checking the "Disk Shelves" section to ensure Paths=2.

WHAT ACTIONS ARE REQUIRED TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

None - paths are automatically restored on insertion.


PARTS NOTE:
530-3886  4x Mini SAS 0.5M or  530-3883 4x Mini SAS 2.0M

Thebe2 HBA - the JBOD uses different cables with the following part numbers

7023009 [C] Mini SAS to HD Cable, SFF-8088 to SFF-8644, 3M
7056300 [C] Mini SAS to HD Cable, SFF-8088 to SFF-8644, 6M

 REFERENCE INFORMATION:

https://support.oracle.com/handbook_private/index.html

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