Sun SPARC Enterprise T5440 Server
 

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In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to remove and replace a T5440 System Board

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To report errors or request improvements on this procedure,
please Add a Comment on Doc ID: 1379679.1
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Solution

DISPATCH INSTRUCTIONS

- WHAT SKILLS DOES THE ENGINEER NEED:
T5440 product training or field experience with other CMT servers.

- TIME ESTIMATE: 180 minutes

- TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW:
Replace System Board

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:

Customer to ensure full verified backups of all data and operating systems potentially affected by service activities, this includes backup of Logical Domain (LDOM) configuration.

**NOTE**- When replacing motherboard or service processor in LDOM environment, follow the steps and guidelines in Document 1019720.1 to prevent loss of LDOM configuration data and recover LDOM environment after replacement.

The system needs to be shut down and powered off with power cables disconnected.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

SPECIAL INSTRUCTIONS: **NOTE**
After a new System Board is installed and the system is powered on, the Chassis Serial Number (CSN) and Chassis Part Number(CPN) must be programmed. This operation is performed in a special service mode.
Follow the steps and guidelines in Document 1357458.1 - SPARC Enterprise T5440 serial number programming after motherboard replacement

Follow standard ESD precautions.

Follow procedure documented in the Sun SPARC Enterprise T5440 Server Service Manual, and available at the following link: "Servicing the Motherboard"

NOTE: Ensure Customer is aware of:

When replacing motherboard or service processor in LDOM environment, follow the steps and guidelines in Document 1019720.1 to prevent loss of LDOM configuration data and recover LDOM environment after replacement.

NOTE: After replacing the RAID controller (system board), any existing HW RAID volumes (and member disks) may not be seen and need to be recovered (re-activated).
If the Disk Volumes (including boot disk/volume) become inaccessible, consult:
Document 1009723.1 - Unable to see a pre-existing RAID volume on Sun Fire T1000/T2000, Sun Sparc Enterprise T5120/T5140/T5220/T5240/T5440

OBTAIN CUSTOMER ACCEPTANCE
NOTE: After a new System Board is installed and the system is powered on, the Chassis Serial Number (CSN)  and Chassis Part Number(CPN) must be programmed.
This operation will need to be performed and completed by the Field Engineer.

- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

https://support.oracle.com/handbook_partner/Systems/SE_T5440/components.html

REFERENCE INFORMATION:

http://download.oracle.com/docs/cd/E19488-01/index.html

References

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