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Asset ID: 1-71-1375861.1
Update Date:2018-05-10
Keywords:

Solution Type  Technical Instruction Sure

Solution  1375861.1 :   How to Replace a Sun Fire X2270 M2 Motherboard  


Related Items
  • Sun Fire X2270 M2 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
  •  




In this Document
Goal
Solution
References


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: CAP FRU

Applies to:

Sun Fire X2270 M2 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a Sun Fire X2270 M2 Motherboard.

Solution

DISPATCH INSTRUCTIONS
    - WHAT SKILLS DOES THE ENGINEER NEED: X2270 M2
    - TIME ESTIMATE: 180 minutes
    - TASK COMPLEXITY: 3

FIELD ENGINEER INSTRUCTIONS:
    - PROBLEM OVERVIEW
    - WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
    RESOLUTION ACTIVITY?
If Optional System Processor is installed then carry out step
1 otherwise proceed directly to step 2.


1. Backup motherboard (MB) FRUID information
   a) Enter service mode see
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1019946.1&h=Y
   b) copypsnc PRIMARY BACKUP1

2. Bring OS down and Power off the server. .
3. Disconnect the AC power cords from the rear of the server.
4. Label and disconnect all cables attached to the rear of the server.
5. Remove the server from the rack
6. Place the server in a location with ample space and light.
7. Remove the server cover

    - WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

For more detailed information on any of the following steps see
Sun Fire X2270 M2 Server Service Manual
http://download.oracle.com/docs/cd/E19902-01/index.html

Remove Mother Board

1. Remove the air duct.
2. Remove the SP module.
3. Remove any PCIe cards.
4. Remove the PCIe riser assembly.
5. Remove the DIMMs.
6. Disconnect all cables attached to the motherboard and keep them clear of the motherboard.
If necessary label the cables.
7. Remove the CPU and heatsink assemblies.
8. Remove and retain the eight screws that secure the motherboard to the chassis
9. Lift the motherboard out of the chassis.

Insert New Mother Board

1. Position the new motherboard so that the ports on the motherboard face the rear of the server.
2. Align the motherboard in the chassis so that the screw holes align with the threaded standoffs
on the chassis.
3. To secure the motherboard, fully tighten the eight screws.
4. Install the CPU and heatsink.
5. Connect the cables to the motherboard.
6. Install the DIMMs.
7. Install the PCIe riser.
8. Install the PCIe card.
9. Install the SP module.
10. Install the air duct.

Prepare the server for operation.


1. Install the system's cover
2. Install the server in the rack.
3. Connect all external cables to the system.
4. Connect the AC power cords to the server.


If the optional SP is installed perform the following:

1. Log in  the ILOM CLI and enter the
following command:
show /SYS/MB/NET0
The MAC address appears in the list.
Make note of the MAC address.

2. Enter escalation mode see MOS document
https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1019946.1&h=Y

3. copypsnc BACKUP1 PRIMARY

The MAC address stored in BACKUP1 is incorrect, because it is the address for the old MB.

To correct this type the following command:

setpsnc -m new-mac_address
where, new-mac_address is the MAC address of the new motherboard.
Backup the MB FRUID information.

copypsnc PRIMARY BACKUP1

Check Firmware Revisions and Ensure BIOS revision matches ILOM revision.

After POST has run ensure that BIOS revision matches the ILOM revision

To obtain ILOM revision log on  to SP cli and type "version"

To obtain BIOS revision type "show /SYS/MB/BIOS  fru_version"

Compare revision to release matrix documented in MOS doc 1353795.1

If the revisions do not match then upgrade/downgrade the BIOS to correspond

with the ILOM revision.



OBTAIN CUSTOMER ACCEPTANCE
    - WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
    AN OPERATIONAL STATE: Power on server and reboot OS.

PARTS NOTE:

REFERENCE INFORMATION:
Sun Fire X2270 M2 Server Service Manual
http://download.oracle.com/docs/cd/E19902-01/index.html

https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=1019946.1&h=Y


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