How to Remove and Replace a VTL Appliance Controller Battery with SANtricity:ATR:1363153.1:1

Asset ID:	1-71-1363153.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1363153.1 : How to Remove and Replace a VTL Appliance Controller Battery with SANtricity:ATR:1363153.1:1

Applies to:

Sun StorageTek VTL Prime System - Version 1.0 - Build 1813 to 1.1 - Build 2076 [Release 1.0]
Sun StorageTek VTL Storage Appliance - Version 4.0 - Build 1221 to 4.0 - Build 1221 [Release 4.0]
Sun StorageTek VTL Plus Storage Appliance - Version 1.0 - Build 1323 to 2.0 - Build 1656 [Release 1.0 to 2.0]
Information in this document applies to any platform.

Goal

Remove and replace the battery in a VTL attached array controller.

Fix

DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED: SANtricity
TIME ESTIMATE: 60 minutes
TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS:
See KM solution 1312975.1 (6140) or 1313163.1 (6540) for instructions.

PROBLEM OVERVIEW
Battery has or is about to expire (EOL)

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?
The disk array should be online

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Log into SANtricity and go to the array in question. Remove and replace the battery in the array controller per the KM solution or field service manual.

OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

See reference KMs for instructions

PARTS NOTE:

REFERENCE INFORMATION:

Reference KM solution - How to Remove and replace a Midrange Disk 6140 Battery SANtricity:ATR:2386:0 (Doc ID 1312975.1)
Reference KM solution - How to Remove and replace a Midrange Disk 6540 Battery SANtricity:ATR:2396:0 (Doc ID 1313163.1)

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