How to Remove / Replace a Tape Drive in 9310/L5500/9741 Library Drive Cabinet:ATR:1353648.1:2

Asset ID:	1-71-1353648.1
Update Date:	2016-08-26
Keywords:

Solution Type Technical Instruction Sure

Solution 1353648.1 : How to Remove / Replace a Tape Drive in 9310/L5500/9741 Library Drive Cabinet:ATR:1353648.1:2

Applies to:

Sun Storage SDLT 600 Tape Drive - Version Not Applicable and later
Sun StorageTek T10000A Tape Drive - Version Not Applicable and later
Sun StorageTek 9310 Automated Cartridge System - Version Not Applicable and later
Sun StorageTek 9840 Tape Drive - Version Not Applicable and later
Sun StorageTek 9840B Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Remove / Replace a Tape Drive in 9310/L5500/9741 Library Drive Cabinet:ATR:1353648.1:2 (Doc ID 1353648.1)

Solution

DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:
Need knowledge of the 9310/5500/9741 library hardware.

TIME ESTIMATE: 60 minutes
TASK COMPLEXITY: 2

FIELD ENGINEER INSTRUCTIONS:
    - PROBLEM OVERVIEW
Need to replace defective drive from library.
    - WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
    RESOLUTION ACTIVITY?
Drive needs to be offline to the system hardware and software application.

    - WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
CSE needs to refer to the 9741 Installation and Service Manual for complete instructions on removal/replacement of tape drive in a 9710/L5500 library cabinet. Complete Pictures, Notes and Cautions are available in the manual.

Note – Use VOP to capture the current drive configuration settings and force a diagnostic dump before you power down the drive tray.

Configuration Tasks - see KB 1947419.1

Before you power off the old drive

Before you power off the old drive you will want to save the current configuration from the drive. You will need to save the configuration to a file. The configuration screens are available in the Configure>Drive Data menu item. The drive must be Offline in order to access these screens.
The following screens contain configuration data:
i. Fibre
Use this tab to change tape drive-specific Fibre Channel/FICON configuration settings.
ii. ldsnmp
Use this tab to designate IP addresses for snmp managers.
iii. Logging
Use this tab to select which tape alerts are to be logged.
iv. Maintenance
Use this tab to enable or disable the Bias Re-optimization setting.
v. Network
Use this tab to change network configuration settings, including the IPv4 address and network node name.
Click Save Drive Config to save the current configuration data to a file.

Stay connected to the drive with VOP and force a diagnostic dump on the drive. See the next steps in this process.

NOTE:
Under NO circumstances should tape drives be returned with Media still inside the drive. If a tape is stuck in a drive, review the Knowledge Base or contact Tape Hardware Support for instructions on how to remove the tape with an email to tapehw_ww@oracle.com include the SR/case number in the subject line of the email.

Note:
These instructions are for the LTO drives needing removal/replacement. Should you need instructions for the 4xxx, 9490, or SD-3 Drives, refer to Appendix C of the Service Manual. Instructions will be familiar as the ones that follow.

NOTE: Prior to replacing LTO drive verify the same PN is used. This is to avoid problems with 2 and 4 GB drives being interchanged. HP drives have different code for 2 and 4 GB drives. IBM does not.

LTO Drive Removal:
1. Make sure that there is no active I/O at the failing tape drive to or from the hosts.
2. If necessary, remove a tape cartridge from the failing drive.
3. Release the latches on the 9741E drive cabinet and open the door.
4. Set the failing tape drive assembly power switch to the OFF position.
5. Disconnect the power cable from the failing drive.
6. Disconnect the TTI cable from the failing drive.
7. Continue at one of the following:
   - If you are replacing a Fibre Channel drive, go to Step 8.
   - If you are replacing a SCSI drive, go to Step 14.
8. Disconnect the Fibre Channel cable from the failing drive.
9. Loosen the thumb screws that secure the FC interface cable plate and place the interface cable and plate
   in the center column. (This is necessary to remove the failing drive).
10. Remove the 2 tray mounting screws with a T-15 Torx driver. Keep the screws for later installation.
11. Pull the drive tray out of the cabinet and take the drive tray assembly to a work surface.
12. Remove the cover of the drive power supply unit by removing the screws with a T-15 Torx driver.
13. Continue at one of the following:
      - If you are replacing an IBM FC drive, go to Step 22.
      - If you are replacing a Seagate FC drive, go to Step 28.
14. Disconnect the SCSI cable from the failing drive by loosening the slotted jack screws on either side of
   the connector and using the pull cord to remove the connector from the drive tray.
15. Loosen the thumb screws that secure the SCSI interface plate to the bulkhead.
16. Carefully lay the Y-cable on the interface cutout, allowing the interface plate and cable to hang loosely
      in the center column and the drive connector to hang in the drive column.
17. Remove the 2 tray mounting screws with a T-15 Torx driver. Keep the screws for later installation.
18. With one hand, hold the Y-cable flat against the bulkhead and with the other hand, pull the drive tray
      out of the cabinet.
19. Take the drive tray assembly to a work surface.
20. Remove the cover of the drive power supply unit by removing the screws with a T-15 Torx driver
      (the cover has either 4 or 6 screws, with 2 of the screws on the back of the power supply unit).
21. Continue at one of the following:
     - For IBM SCSI LTO, continue at Step 28.
     - For Seagate SCSI LTO, continue at Step 34.
22. Disconnect the 3 internal cables that are attached to the tape drive.
23. If the FC plug-in jumper is missing from the replacement FC tape drive, remove the jumper from the
      failing drive and set it aside for installation on the replacement drive.
24. Turn the drive assembly over and remove the 4 screws that secure the tape drive to the drive tray.
25. Remove the drive tray from the failing tape drive and set the tray aside.
26. Turn the failing tape drive right side up.
27. Continue at Step 39.

For IBM SCSI Tape Drives:
28. Turn the drive assembly over and remove the 4 screws that secure the tape drive to the drive tray.
29. Carefully turn the tape drive assembly right side up.
30. Pull the tape drive away from the power supply unit just enough to reach the cable connectors that are
      attached to the tape drive.
31. Disconnect the 3 cable connectors from the tape drive.
32. Remove the failing drive from the drive tray.
33. Continue at Step 39.

For Seagate SCSI Tape Drives:
From Step 21.
34. Disconnect the 3 internal cables that are attached to the tape drive.
35. Turn the drive assembly over and remove the 4 screws that secure the tape drive to the drive tray.
36. Remove the drive tray from the failing tape drive and set the tray aside.
37. turn the failing tape drive right side up.
38. Continue at Step 39.

For All LTO Tape Drives:
39. Remove the L5510 bezel from the failing drive.

Replacement of LTO Tape Drive:
1. Locate the replacement tape drive and remove the packaging around the drive, if you have not already
    done so.
2. Remove the shipping insert from the replacement drive by squeezing the insert handle and carefully
    pulling it out of the drive.
3. Install the bezel from the failing drive on the replacement drive.
4. Continue at one of the following:
    - For an IBM FC drive, continue at Step 5.
    - For an IBM SCSI drive, continue at Step 22.
    - For a Segate SCSI drive, continue at Step 31.

For IBM Fibre Channel Tape Drives:
5. Turn the replacement drive over so that the bottom is facing up.
6. Put the drive tray over the replacement drive so that the mounting holes in the tray line up with the
mounting holes in the bottom of the drive.
7. Attach the drive tray to the replacement drive with the 4 T-10 screws that you removed earlier.
8. Turn the tape drive assembly right side up.
9. Attach the 3 internal cables in the power supply unit to the tape drive.
10. If necessary, connect the FC jumper to the replacement tape drive.
11. Continue at Step 12.

For Fibre Channel Tape Drives:
12. Attach the power supply unit cover with the screws that you removed earlier.
13. Slide the drive tray assembly into the 9741E cabinet and secure it with the 2 T-15 mounting screws.
14. Connect the drive power cord to the power supply unit.
15. Connect the TTI cable to the drive.
16. Set the tape drive assembly power switch to the ON position.
17. Make sure that the drive performs the initial program load without error by observing the drive operator
panel in the L5510/9310 or by observing the Operator's console.
18. Attach the FC interface plate to the drive column wall with the 2 thumb screws.
19. Attach the FC cable to the tape drive assembly.
20. Close and latch the 9741E drive cabinet door.
21. Inform the operator that the drive is available.

For IBM SCSI Tape Drives:
22. Locate the SCSI ID jumpers that are left of the power cable connector on the replacement drive.
23. Verify that the jumper settings are correct. Reset the jumpers if necessary. If the jumpers are not
correctly set, the PLM cannot set the drive address.
24. Turn the drive tray right side up and set the tape drive near the power supply unit on the drive tray.
25. Connect the 3 cables to the replacement tape drive.
26. Carefully turn the tape drive assembly over.
27. Place the drive tray over the replacement drive so that the mounting holes in the tray line up with the
mounting holes in the bottom of the drive.
28. Attach the drive tray to the replacement drive with the 4 T-10 screws.
29. Turn the drive tray assembly right side up.
30. Continue at Step 39.

For Seagate SCSI Tape Drives:
31. Locate the SCSI ID jumpers that are left of the power cable connector on the replacement tape drive.
32. Verify that the jumper settings are correct. If the jumpers are not correctly set, the PLM cannot
      set the drive address.
33. Turn the replacement drive over so that the bottom is facing up.
34. Put the drive tray over the replacement drive so that the mounting holes in the tray line up with the
mounting holes in the bottom of the drive.
35. Put the drive tray over the replacement drive with the 4 T-10 screws.
36. Turn the tape drive assembly right side up.
37. Attach the 3 internal cables in the power supply unit to the tape drive.
38. Continue at Step 39.

For All SCSI Tape Drives:
39. Attach the power supply unit cover with the screws that you removed earlier.
40. With one hand, hold the Y-cable flat against the bulkhead and with the other hand slide the drive tray
into the cabinet. Carefully release the Y-cable from the bulkhead and allow it to hang down in the drive
   column.
41. Connect the drive power cord to the power supply unit.
42. Connect the TTI cable to the drive.
43. Attach the SCSI interface plate to the bulkhead with the 2 thumb screws.
44. Set the tape drive assembly power switch to ON.
45. Make sure that the drive performs the initial program load without error by observing the drive operator
   panel inside the L5500/9310 or by observing the operator's console.
46. Connect the Y-cable to the connector on the LTO drive. This might require additional light. When the
connector is in place, tighten the slotted jack screws on the cable connector.
47. Close and latch the 9741E drive cabinet door.
48. Inform the operator that the drive is available.

OBTAIN CUSTOMER ACCEPTANCE
    - WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
    AN OPERATIONAL STATE:
Bring drive online to the hardware system and software application.

PARTS NOTE:
StorageTek L5500 - Full Components List
https://support.us.oracle.com/handbook_internal/STK/L5500/L5500_components.html

REFERENCE INFORMATION:
9741 Installation and Service Manual
http://download-adc.oracle.com/archive/cd_ns/E21155_01/CRCM2213/CRCM2213.pdf

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