How to Replace a Sun Ultra 27 Workstation Disk Backplane:ATR:1338409.1:1

Asset ID:	1-71-1338409.1
Update Date:	2016-01-20
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Solution Type Technical Instruction Sure

Solution 1338409.1 : How to Replace a Sun Ultra 27 Workstation Disk Backplane:ATR:1338409.1:1

Applies to:

Sun Ultra 27 Workstation - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Information in this document applies to any platform.

Goal

How to Replace a Sun Ultra 27 Workstation Disk Backplane

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 60 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.
System power off is required.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Power off the workstation.

2. Remove the left-side access panel.

3. Remove any installed hard drives fromthe HD assembly.

4. To remove the hard drive cage support bracket, completely loosen the captive retaining screw

5. Pull the hard drive cage support bracket away fromthe backwall of the interior of the workstation until it stops against the support standoffs.

6. Push the top and bottomof the bracket toward the front of theworkstation until it is free from the support standoffs.

7. Remove the bracket fromthe interior of theworkstation.

8. Gently lay the systemon its right side on a stable, nonslip surface.

9. Disconnect the power connector and the black, blue, green, and red storage interface connectors.

10. Using a long (more than 6 inches) No. 2 Phillips screwdriver, remove the five screws securing the storage backplane to the threaded standoffs on the chassis.

11. Remove the storage backplane by lifting the top edge slightly upward (to allow the connectors to clear the bottom of the hard drive cage) and pulling board up through the storage cage.

12. Lower the new storage backplane into the hard drive cage connector end first and ensure that the connectors on the bottom edge of the board slip under the lower edge of the hard drive cage.

13. Lay the storage backplane board onto the threaded standoffs.

14. Align the screw holes in the board with the screw holes in the threaded standoffs.

15. Fasten the storage backplane to the threaded standoffs using the five mounting screws.

16. Connect the power connector and the black, blue, green, and red storage interface connectors to the connectors on the bottom edge of the storage backplane board.

17. Position the hard drive cage support bracket so that the edge of the bracket with the green captive screw is facing down.

18. Lower the bracket into the workstation chassis to the right of the four support bracket standoffs (two on the bottom of the hard drive cage and two on the bottom of the workstation chassis.

19. To slip the slotted openings in the support bracket over the four support bracket standoffs, move the bracket to the left.

20. To secure the bracket to the interior of the workstation, tighten the green captive screw.

21. Install all hard drives into the hard drive cage.

22. Stand the workstation upright and close the workstation.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

See Page 44 (Sun Ultra 27 Workstation Service Manual)

REFERENCE INFORMATION:

Sun Ultra 27 Workstation Service Manual
http://download.oracle.com/docs/cd/E19127-01/ultra27.ws/820-6776/index.html

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