SunFire V480/V490 How to Remove and Replace a Faulty Centerplane:ATR:1006:3

Asset ID:	1-71-1332722.1
Update Date:	2017-03-29
Keywords:

Solution Type Technical Instruction Sure

Solution 1332722.1 : SunFire V480/V490 How to Remove and Replace a Faulty Centerplane:ATR:1006:3

Applies to:

Sun Fire V480 Server - Version Not Applicable and later
Sun Fire V490 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

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How to remove and replace V480 - V490 Centerplane

Solution

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED:
Field training in Sun Fire V480/V490 Server

- TIME ESTIMATE: 60 min
- TASK COMPLEXITY: 3

FIELD ENGINEER INSTRUCTIONS:
- PROBLEM OVERVIEW:
Faulty Centerplane

- WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE
RESOLUTION ACTIVITY?:
A data backup is not a prerequisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.
System powered off is required.

It is mechanically feasible to service centerplane with system installed in cabinet. However, it is easier to remove system from cabinet and perform this procedure on a workbench.

- WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Note:
Use max post only when searching for IO Controller issues, Fatal Resets, and Unrecoverable Errors(UEs) that Solaris is unable to properly diagnose. If diag-level is set to max at OBP, confirm with customer that if can be moved to the factory default of min.

See: Guidance for POST Diagnostic Level Setting on Sun Fire[TM] 280R, V480, V490, V880, V890 and V880z servers. (Doc ID 1582330.1) for details.

Removal:
Disconnect AC power cords from back of system.
Power Off System
Slide System Out of Cabinet
Avoid Electrostatic Discharge
Remove the following:
PCI Access Panel
Fan Tray 1
FC-AL Data Cable
System Controller (SC) Card
PCI Cards Taking note of slot position of all Cards.
PCI Riser Board
CPU Access Panel
CPU/Memory Boards

1. Using Phillips No. 2 screwdriver, remove external connector faceplate on back panel.
2. Using Phillips No. 2 screwdriver, remove screw on centerplane top stiffener closest to front of system.
3. Using long-stem Phillips No. 2 screwdriver, loosen 4 captive screws securing centerplane to bottom of chassis.
4. Pull centerplane straight up & out of system & place on antistatic mat. Be careful not to damage connectors securing centerplane to PDB.

Installation:

1. If replacing centerplane with a new one, migrate top stiffener to new centerplane.
a. Remove 5 remaining screws securing top stiffener to old centerplane.
b. Attach top stiffener to new centerplane using 5 center screws.
2. Slide centerplane into its guide rails in chassis.
3. Press firmly & evenly to secure centerplane connectors to PDB.
4. Using a long-stem Phillips No. 2 screwdriver, tighten 4 captive screws securing centerplane to chassis.
5. Using a Phillips No. 2 screwdriver, install screw that secures centerplane top stiffener to front of system.
6. Using a Phillips No. 2 screwdriver, install external connector faceplate on back panel.

Install the following:
CPU/Memory Boards
CPU Access Panel
PCI Riser Board
PCI Cards
System Controller (SC) Card
FC-AL Data Cable
Fan Tray 1
PCI Access Panel
Connect AC power cords to back of system.

Slide the System Into the Cabinet

For information on fault clearing in FMA see Document 1009467.1

OBTAIN CUSTOMER ACCEPTANCE
- WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO
AN OPERATIONAL STATE:
Power On the System & Initiate a Boot

PARTS NOTE:

PARTS NOTE:
REFERENCE INFORMATION:
http://download.oracle.com/docs/cd/E19095-01/sfv480.srvr/index.html
http://download.oracle.com/docs/cd/E19095-01/sfv490.srvr/index.html

<Document 1000557.1> Marginal seating of Sun Fire V480/V490 CPU/Memory boards is causing hard to diagnose non-fatal, fatal, and CPU/Memory board power-on faults.

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