How to Replace a Netra X6270 M2 and Blade X6270 M2 Motherboard:ATR:2279:3

Asset ID:	1-71-1320252.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1320252.1 : How to Replace a Netra X6270 M2 and Blade X6270 M2 Motherboard:ATR:2279:3

Applies to:

Sun Netra 6000 Modular System M2 - Version Not Applicable to Not Applicable [Release N/A]
Sun Blade 6000 System - Version Not Applicable to Not Applicable [Release N/A]
Sun Blade 6048 System - Version Not Applicable to Not Applicable [Release N/A]
Sun Blade X6270 M2 Server Module - Version Not Applicable to Not Applicable [Release N/A]
Sun Netra X6270 M2 Server Module - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

How to Replace a Netra X6270 M2 and Blade X6270 M2 Motherboard

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
X6270 M2 Product Training

TASK COMPLEXITY: 3

TIME ESTIMATE: 90 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

System must be offline.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Preparing Activity:

a. Power off the server and disconnect the power cord(s) from the power supply(ies).
b. Remove the server from the rack.
c. Attach an antistatic wrist strap.
d. Remove the top cover.

*2. Remove reusable components from the server module motherboard:*

* DIMMs
* Flash Modules
* USB Drives
* Processor and heat sink

*3. Install the same components on the new server module motherboard assembly.*

*4. Return the server module to operation.*

* Install the server module top cover on the new motherboard.
* Insert the server module into the Sun Blade chassis.
* Power on the server module.

*5. Update the BIOS and firmware.*

* Refer to the corresponding ILOM supplement.

NOTE: Always use the original serial number when replacing any blade. Do not program the serial number from the handle of the replacement.

SB replacement can lead to to a serial number of '00000000' which will break ASR if the SBs are not reprogrammed after replacement. In order to reprogram the serial number you will first need access into 'Service Mode' and this requires a long password which is obtained from our TSC. This 'Escalation' password is needed to reprogram the serial number of the system board.

An Escalation password (similar to service password) is valid for 48 hours, and is provided by our TSC. The following information is needed in order for the TSC to generate your temporary password granting access to Service Mode in order to reprogram the serial number.
You will initially need to provide the following information:
..ILOM Version? (see "version" output)
..Serial Number? (-> show /SYS [ or /CH ] product_serial_number )
..When you will be onsite? (How soon do you need this escalation password?)
Please refer to document 'x86_serial_number_10_min_1.1.2.pdf'
for additional scope on reprogramming the serial number of the system board.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify functionality, no service LEDs or messages

PARTS NOTE:

REFERENCE INFORMATION:

Sun Blade X6270 M2 Server Module Service Manual

http://download.oracle.com/docs/cd/E19474-01/E21604-02/index.html

Sun Netra X6270 M2 Server Module Service Manual
http://docs.oracle.com/cd/E19472-01/821-0939-10/index.html

References

<NOTE:1280913.1> - How to update product serial number on systems which implement Top Level Identifier functionality
<NOTE:1381773.1> - How to clear FMA logs on the ILOM or Solaris:ATR:1381773.1:1

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