How to Replace a Sun Fire X4500 HDD

Asset ID:	1-71-1317973.1
Update Date:	2018-05-17
Keywords:

Solution Type Technical Instruction Sure

Solution 1317973.1 : How to Replace a Sun Fire X4500 HDD

Applies to:

Sun Fire X4500 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a Sun Fire X4500 HDD.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Fire X4500 HDD needs replacement
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Cautions:
To avoid overheating the server if the server is powered on, do not leave the HDD out for longer than 60 seconds at a time.
Remove and replace only one HDD at a time.
Replace HDD access cover as soon as the service tasks are completed.
Before removing a drive, have the replacement drive ready to be installed.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Remove the drives access cover.

2. Identify the drive to be removed by checking its LEDs. If the middle LED is on (amber), the drive is faulty and should be replaced.

3. Use the operating system or management software to take HDD offline before you replace it. Not doing so could cause data loss or unexpected error messages. Once the drive has been taken off line, the left (blue) LED should turn on. This means the drive is ready to be removed and service action is allowed.

Caution: Pulling a drive that has that has not been prepared for removal can cause a loss of the drive cell memory map or loss of data in its buffers.

Note: If you are using the operating system command line, note that disks in the enclosure are typically identified in sequential order. Although the enclosure contains only 48 disks, your operating system may see a list of 51 devices; if this is the case, the first 4 addresses (0-3) represent the enclosure's four SAS expanders, the other 48 addresses (4-51) represent the 48 drives.

4. Remove the drive. Lift the metal latch and remove the drive from the drive bay as shown below, or on the service label.

5. Install the new drive of the same capacity as the one removed. Push the drive into the bay until it stops, and make sure the drive is fully engaged with the connector on the drive backplane.

NOTE: If you received a larger capacity replacement HDD, see the notes in the Reference Information below.

6. Make sure the metal handle is properly seated.

7. Replace HDD access cover.

8. Configure the new drive. Refer to your operating system documentation for information on adding a new disk drive.

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
For hot plug, configure the drive and verify drive availability.
Use appropriate software commands to re-activate/re-sync mirror if manual intervention is required

PARTS NOTE:
Note: When possible, do not mix drives of different drive capacities
Note: Before removing a drive, have the replacement drive ready to be installed.

REFERENCE INFORMATION:

If needed, see also
a) How to Replace a Drive in Solaris[TM] ZFS (Doc ID 1002753.1)
b) Mixing disks of different capacities in x4500 and x4540 systems. (Doc ID 1508960.1)
c) Solaris Volume Manager (SVM) Replacing Disks with a Larger Disk than the Original, mirror different size disk partitions (Doc ID 1955505.1)
d) "To replace a hard drive (CRU)" in the Sun Fire X4500/X4540 Server Service Manual

References

http://download.oracle.com/docs/cd/E19121-01/sf.x4500/819-4359-19/index.html
<NOTE:1002753.1> - How to Replace a Drive in Solaris[TM] ZFS
<NOTE:1508960.1> - Mixing disks of different capacities in x4500 and x4540 systems.
<NOTE:1955505.1> - Solaris Volume Manager (SVM) Replacing Disks with a Larger Disk than the Original, mirror different size disk partitions

Attachments

This solution has no attachment