How to Remove and Replace an X6440 Motherboard Assembly:ATR:2295:3

Asset ID:	1-71-1317363.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1317363.1 : How to Remove and Replace an X6440 Motherboard Assembly:ATR:2295:3

Applies to:

Sun Blade X6440 Server Module - Version Not Applicable and later
Sun Blade 6000 System - Version Not Applicable and later
Sun Blade 6048 System - Version Not Applicable and later
Information in this document applies to any platform.

Goal

X6440 Motherboard Assembly Replacement

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
X6440 trained

TASK COMPLEXITY: 3

TIME ESTIMATE: 180 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

* The server must be fully shut down and the power cords disconnected.
* Do not operate the system with empty slots. Always insert a filler panel into an empty slot to reduce the possibility of system shut down.
* Take ESD Precautions.
* Components inside the chassis might be hot. Use caution when servicing components inside the chassis.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Remove the server module from the chassis

2. Remove the main cover

3. Remove the following components from the motherboard and place them on an antistatic surface.* DIMMs

* CPU and heatsink
* REM board
* FEM board

4. Installation is the reverse of this procedure

NOTE: Always use the original serial number when replacing any blade. Do not program the serial number from the handle of the replacement.

SB replacement can lead to to a serial number of '00000000' which will break ASR if the SBs are not reprogrammed after replacement. In order to reprogram the serial number you will first need access into 'Service Mode' and this requires a long password which is obtained from our TSC backline. This 'Escalation' password is needed to reprogram the serial number of the system board.

An Escalation password (similar to service password) is valid for 48 hours, and is provided by our TSC backline. The following information is needed in order for the TSC backline to generate your temporary password granting access to Service Mode in order to reprogram the serial number.
You will initially need to provide the following information:
..ILOM Version? (see "version" output)
..Serial Number? (-> show /SYS [ or /CH ] product_serial_number )
..When you will be onsite? (How soon do you need this escalation password?)
Please refer to document 'x86_serial_number_10_min_1.1.2.pdf'
for additional scope on reprogramming the serial number of the system board.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify functionality, no service LEDs or messages

PARTS NOTE:

REFERENCE INFORMATION:

Sun Blade X6440 Server Module Service Manual
http://download.oracle.com/docs/cd/E19045-01/blade.x6440/820-3964-10/index.html

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