Sun Storage 6580 Array
 
Sun Storage 6180 Array
 
Sun Storage Flexline 280 Array
 
Sun Storage D178 Disk Subsystem
 
Sun Storage D200 Drive Module
 
Sun Storage D173 Disk Subsystem
 
Sun Storage 6780 Array
 
Sun Storage 6140 Array
 
Sun Storage Flexline 210 Array
 
Sun Storage D220 Disk Subsystem
 
Sun Storage Flexline 380 Array
 
Sun Storage Flexline FLA300 Drive Module
 
Sun Storage D240 (STK) Array
 
Sun Storage 6540 Array
 
Sun Storage D280 Disk Subsystem
 
Sun Storage Flexline 240 Array
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

To Replace 6X40/6X80/FLX/D-Series FC Ethernet Cable

Solution

DISPATCH INSTRUCTIONS

   WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Sun/StorageTek Midrange Disk Products, CAM and/or SANtricity management software.

TASK COMPLEXITY: 2

TIME ESTIMATE: 150 minutes

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: Ethernet cable faulty or replacement is required due to other issues.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
There's no need to power off the array.
There's no need to suspend I/O activity.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

NOTE: If ASR is enabled, it should be deactivated temporarily before servicing the equipment so that additional unnecessary Service Requests are not created.

DEACTIVATING ASR WITH CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor.

DEACTIVATING ASR WITH CAM 6.9 OR EARLIER: Before proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Uncheck the box "Enable ASR for this array" under the section "Monitoring for This Array". If the box is already unchecked, there is no action required. Remember the status however, as it will matter in step 3 of REACTIVATING ASR WITH CAM 6.9 OR EARLIER below.
4. Click on "Save" if you have unchecked the box in step 3 above.

1. Confirm the alarm generated for the Ethernet cable (if there is one).
2. Identify the Ethernet port on the 6x40 controller module , the Ethernet cable to be replaced is connected to.
3. Identify the correct port into the Ethernet switch, Ethernet hub or host the other end of the Ethernet cable to be replaced is connected to.
4. Remove the faulty Ethernet cable from the ports identified in steps 2 and 3.
5. Connect the new Ethernet cable to the ports identified in steps 2 and 3 and ensure there is a link light.
6. Verify connectivity using the storage management software.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

REACTIVATING ASR with CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor. If ASR was not enabled before beginning this procedure, selecting "Release the tray from maintenance" will not activate it.

REACTIVATING ASR WITH CAM 6.9 OR EARLIER: After proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Check the box "Enable ASR for this array" under the section "Monitoring for This Array". Do this ONLY if you unchecked the box in step 3 of DEACTIVATING ASR WITH CAM 6.9 OR EARLIER. If you found the box was unchecked, leave it unchecked now.
4. Click on "Save" if you have checked the box to reactivate ASR.

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