Sun Fire X4270 M2 Server
 
SPARC SuperCluster T4-4
 
Big Data Appliance Hardware
 
SPARC SuperCluster T4-4 Full Rack
 
Exadata Database Machine X2-2 Half Rack
 
Exadata Database Machine X2-2 Full Rack
 
SPARC SuperCluster T4-4 Half Rack
 
Exadata Database Machine X2-2 Hardware
 
Exadata Database Machine X2-8
 
Exadata Database Machine X2-2 Qtr Rack
 

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In this Document

Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Sun Fire X4270 M2 Training

TIME ESTIMATE: 90 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Fire X4270 M2 Disk Backplane needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Customer should perform an orderly and graceful shutdown of applications and OS
A data backup is not a pre-requisite but is a wise precaution

 WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Caution - Ensure that all power is removed from the server before removing or installing the storage backplane. You must disconnect the power cables before performing this procedure.
1. Prepare the server for service.
   a. Power off the server and disconnect the power cord (or cords) from the power supply (or supplies).
   b. Remove the server from the rack.
   c. Attach an antistatic wrist strap.
   d. Remove the top cover.
   e. Unseat the storage drives.
2. Remove the fan modules.
3. Remove the storage SAS expander board.
4. If you are removing the disk backplane (BP) from a server with 2.5-inch storage drives, remove the server’s front cover.
5. If you are removing the BP from a server with 3.5-inch storage drives, perform the following steps:
   a. Remove the server’s fan board.
   b. Remove the cable cover. To remove it, lift it up approximately 4mm, slide it forward, and lift it up and out of the server.
6. Remove the disk backplane.
   a. Disconnect the two power cables.
   b. Disconnect the front panel light pipe cables. There are two of them, one on either side of the BP.
   c. Remove the BP signal cable.
   d. Loosen the two green No. 2 Phillips screws that secure the disk BP to the server chassis.
   e. Using the green disk BP handles, pull the BP up and out of the server.
   f. Place the disk BP on an antistatic mat.

7. Install the disk backplane
   a. Position the BP under the retention hooks on the storage drive cage. To position the disk backplane under the retention hooks, tilt the top of the BP forward.
   b. Install the two green, No. 2 Phillips screws that secure the disk BP to the server chassis.
   c. Connect the signal cable to the disk BP.
   d. Connect the two light pipe cables to the disk BP.
   e. Connect the two power cables to the disk BP.
8. Install the SAS expander board.
9. Install the fan modules.
10. If you removed the disk BP from a server with 2.5-inch storage drives, install the server’s front cover.
11. Return the server to operation.
   a. If you removed the server’s front cover, reinstall it.
   b. Install the top cover.
   c. Re-seat the storage drives.
   d. Return the server to the normal rack position.
   e. Reconnect the power cord (or cords) to the power supply (or supplies) and power on the server.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

PARTS NOTE:
Note - On server’s with 2.5-inch disk drives, your must remove the server’s front cover to access and remove the disk backplane.

REFERENCE INFORMATION

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