How to Replace a Sun Fire X4270 M2 Internal SAS Cable

Asset ID:	1-71-1316261.1
Update Date:	2018-05-23
Keywords:

Solution Type Technical Instruction Sure

Solution 1316261.1 : How to Replace a Sun Fire X4270 M2 Internal SAS Cable

Applies to:

SPARC SuperCluster T4-4 - Version -Not Applicable- and later
Exadata Database Machine X2-2 Hardware - Version All Versions and later
SPARC SuperCluster T4-4 Full Rack - Version -Not Applicable- and later
Sun Fire X4270 M2 Server - Version Not Applicable and later
Big Data Appliance Hardware - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Replace a Sun Fire X4270 M2 Internal SAS Cable.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Sun Fire X4270 M2 Training

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: A Sun Fire X4270 M2 Internal SAS Cable needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Customer should perform an orderly and graceful shutdown of applications and OS
A data backup is not a pre-requisite but is a wise precaution

Note:

If this server is part of an Exadata, please follow shutdown instructions in DOC ID: 1188080.1

If this server is part of a Big Data Appliance, please follow shutdown instruction in DOC ID: 2099858.1

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Prepare the server for service.
   a. Power off the server and disconnect the power cord (or cords) from the power supply (or supplies).
   b. Remove the server from the rack.
   c. Attach an antistatic wrist strap.
   d. Remove the top cover.

Removing the SAS cable
2. Determine the applicable cabling configuration diagram for your server.
3. Disconnect the SAS cables from the PCIe card.
   a. Untwist the cable tie down to release the cables.
   b. To disconnect the cables from the HBA PCIe card, press the latch, push in toward the connector, and then pull out to remove the cables.
4. Remove the SAS expander board and disconnect the SAS cables.
5. Remove the SAS cables from the server. Be careful not to snag the cables on the server components.

Installing the SAS cable
1. Reconnect the SAS cables to the SAS expander board.
2. Route the cables through the server as shown in the applicable cabling diagram.
3. Plug the cable connectors into the connectors on the HBA card from which the SAS cables were removed.
4. Press the cables in the cable tie down and secure the cable with the tie down.
5. Return the server to operation.
   a. Install the top cover.
   b. Return the server to the normal rack position.
   c. Reconnect the power cord(s) to the power supply (or supplies) and power on the server. Verify that the AC Present LED is lit.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

Note:

If this server is part of an Exadata, please follow restart instructions in step 7 of DOC ID: 1188080.1

If this server is part of a Big Data Appliance, please follow restart instructions in DOC ID: 2099858.1

PARTS NOTE:

REFERENCE INFORMATION:

Sun Fire X4270 M2 Server Service Manual
http://download.oracle.com/docs/cd/E19245-01/E21671-02/index.html

Steps to shut down or reboot an Exadata storage cell without affecting ASM (Doc ID 1188080.1)
Steps to Gracefully Shutdown and Power on a Single Node on Oracle Big Data Appliance Prior to Maintenance (Doc ID 2099858.1)

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