Asset ID:	1-71-1316252.1
Update Date:	2017-03-22
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1316252.1 :   How to Remove and Replace a SE6320 Service Processor:ATR:1734:4  

In this Document
  Goal
  Solution

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Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: FRU CAP

Applies to:

Sun Storage 6320 System - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

6320 Service Processor Replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
6320 product training

TASK COMPLEXITY: 4

TIME ESTIMATE: 120 minutes

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Replace the Service Processor of a 6320 array.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
This component is not in the data path for the storage arrays.
A data backup is not a pre-requisite, but is a wise precaution.
The customer is not required to perform a system shutdown.
While being serviced monitoring and administration of the 6320 will be unavailable.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD precautions.
Follow procedures documented in the respective service documentation listed below. Specifically section 4.7 of Document 816-7879-12.pdf

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Ensure customer and support access to replaced Service Processor.

PARTS NOTE:

REFERENCE INFORMATION:
Storedge 6320 System 1.2 Reference and Service Guide: http://download.oracle.com/docs/cd/E19957-01/

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