Asset ID:	1-71-1315627.1
Update Date:	2017-03-21
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1315627.1 :   How to Remove and Replace a SE6X20 and T3 Array Interconnect Card:ATR:1723:2  

In this Document
  Goal
  Solution

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Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: FRU CAP

Applies to:

Sun Storage 6320 System - Version: Not Applicable and later   [Release: N/A and later ]
Sun Storage T3+ Array - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage T3 Array - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage 6020 Array - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Storage 6120 Array - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Information in this document applies to any platform.

Goal

SE6X20 and T3 Array Interconnect Card replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
T3 / 6x20 product training

TASK COMPLEXITY: 2

TIME ESTIMATE: 60 minutes

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Loop card replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
This is a redundant component therefore no system shutdown is required. Full verified backups are recommended for all data on the array to be serviced.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD precautions.
Follow procedures documented in the respective service documentation listed below. Note that the documentation for the SE6x20 product includes cases for standalone SE6120 enclosures and how to handle an array chassis mounted in a Maserati rack. The customer may have to re-register a standalone array with their management software.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify fru, lun, and disk status using CLI for T3/6120 Arrays or Service Processor Web interface for 6320 Arrays. Check log files on the array or on the configured log host. If all is good return array to customer.

PARTS NOTE:

REFERENCE INFORMATION:
T3 and T3+ Array Installation, Operation and Service Manual:
http://download.oracle.com/docs/cd/E19699-01/

Storedge 6x20 System 1.2 Reference and Service Guide:
http://download.oracle.com/docs/cd/E19957-01/

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