| Asset ID: |
1-71-1312975.1 |
| Update Date: | 2017-03-22 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1312975.1
:
SANtricity - How to Remove and Replace Midrange Disk 6140 Battery:ATR:2386:0
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Applies to:
Sun Storage 6140 Array - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Goal
How to Remove and replace Midrange Disk 6140 Battery SANtricity
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Engineer has to go through 6000/FLX Installation and Maintenance
SANtricity
TIME ESTIMATE: 20 minutes
TASK COMPLEXITY: 0
FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:
PROBLEM OVERVIEW: Battery is expired or been identified as faulty.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?:
Battery replacement is an online procedure.
WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:
Before beginning the repair procedure below, deactivate ASR temporarily so that additional Service Requests are not created.
After completing the repair procedure, reactivate ASR. Refer to <Document 1508403.1> ASR Deactivation / Reactivation via My Oracle Support.
- Verify that the battery is ready to remove. In the GUI the battery will show as "Failed" or "Expired" or "Nearing Expiration". If the status of the battery is different contact your Oracle Service provider or your next level of support.
- Go to the array and remove and replace the battery in the battery in the array controller. Details for battery location, removal and replacement can be found in SANtricity's Recovery Guru and in the Sun Storage 6140 Array Hardware Installation Guide, part # 819-7497-11.
NOTE: The Blue LED does not need to be lit for Battery Nearing Expiration faults. The battery can be removed without issue.
- After the battery has been replaced, be sure to complete the Recovery Guru steps to reset the battery age.
Note - If the battery is new it will take a few hours (up to 14 hours) for it to charge which means cache will be disabled until then.
- Repeat for remaining battery as required.
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
- Verify that the battery age has been reset for each battery replaced.
- Verify that the alarms for batteries have been cleared and the array is optimal.
- Notify the customer that the battery charge for each battery can take up to 14 hours before write cache is restored.
- If applies, reactivate ASR.
PARTS NOTE:
REFERENCE INFORMATION: Sun Storage 6140 Array Hardware Installation Guide part # 819-7497-11 http://docs.oracle.com/cd/E19381-01/819-7497-11/819-7497-11.pdf
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