| Asset ID: |
1-71-1312933.1 |
| Update Date: | 2017-03-22 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1312933.1
:
SANtricity - How to Remove and Replace Midrange Disk CSM100 Drive Cage/Midplane:ATR:2378:2
| Related Items |
- Sun Storage 6580 Array
- Sun Storage Flexline 280 Array
- Sun Storage 6780 Array
- Sun Storage 6140 Array
- Sun Storage Flexline 210 Array
- Sun Storage B280 Array
- Sun Storage Flexline 380 Array
- Sun Storage 6540 Array
- Sun Storage D240 (STK) Array
- Sun Storage D280 Disk Subsystem
- Sun Storage Flexline 240 Array
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP
Applies to:
Sun Storage D280 Disk Subsystem - Version Not Applicable and later
Sun Storage D240 (STK) Array - Version Not Applicable and later
Sun Storage B280 Array - Version Not Applicable and later
Sun Storage Flexline 240 Array - Version Not Applicable and later
Sun Storage Flexline 280 Array - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to Remove and replace arCSM100 Drive Cage/Midplane in SANtricity
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Has gone through basic 2500/6000 Array Hardware Introduction
SANtricity Storage Manager
TIME ESTIMATE: 90 minutes
TASK COMPLEXITY: 2
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW: CSM100/FLA200/FLC200/FLA300 Disk Tray Midplane has been identified as faulty.
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.
Collect a support data from the array, prior to any action.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Before beginning the repair procedure below, deactivate ASR temporarily so that additional Service Requests are not created.
After completing the repair procedure, reactivate ASR. Refer to <Document 1508403.1> ASR Deactivation / Reactivation via My Oracle Support.
1. Ensure the customer has brought down all hosts attached to the array.
2. Identify and Power off the RAID controller tray
3. Power off the Tray identified for replacement
4. Remove power cables, and FC cables, denoting location of each
5. Use two people to remove the tray from the rack
6. Insert the new tray empty into the rack.
7. Transfer the ESMs, Fans, Power Supplies and Disk drives to the new tray, making sure to put all components into their original locations
8. Reconnect Power Cables and FC cables to original location
9. Set the Tray ID dial to the original tray setting
10. Power on the Tray
11. Power on the RAID Controller Tray
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN
OPERATIONAL STATE:
1. Verify That no critical faults exist on the system
2. Verify That all drives in the affected tray can be seen in SANtricity
3. Verify all volumes are in an optimal state.
4. Customer should boot the attached hosts, and verify that data can be accessed
5. If applies, reactivate ASR.
PARTS NOTE:
REFERENCE INFORMATION: The Service Advisor in CAM
NOTE: If the service advisor is not available, you may download or review a soft copy internally at:
http://pts-storage.us.oracle.com/products/CAM/SA.html
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