Asset ID:	1-71-1312767.1
Update Date:	2017-10-18
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1312767.1 :   How to Replace and Remove a Ultra Enterprise 3500/4500/5500/6500 SCSI HBA:ATR:1141:1  

In this Document
  Goal
  Solution

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Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: FRU CAP

Applies to:

Sun Enterprise 3500 Server - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Sun Enterprise 4000 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 4500 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 3000 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 5500 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Information in this document applies to any platform.

Goal

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1312767.1
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How to Replace and Remove a Ultra Enterprise 3500/4500/5500/6500 SCSI HBA

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 1


FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
How to replace a SCSI card

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.

System power off is required.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
*** Follow standard ESD procedures to avoid Electrostatic Discharge

1. Identify the slot of the SBus card to be replaced.

2. The system could be mounted in a rack, so it will be necessary to use some tools to unmount it

3. Release the IO board containing the failing SBus from the system card cage

4. Remove the 2 screws that secure the SBus card to the back panel

4. SBus cards are locked by Nylon standoffs, so they need to be unlocked by pulling up the tips of the 2 standoffs

5. Carefully lift the SBus card from the socket at an angle while guiding the face plate out from the back panel opening. The connector housing may break if the SBus card is tilted too far

6. In order to install the new SBus card, remove the black plastic card retainer shipped with the card.

7. Carefully insert the SBus card into the socket. Pins could be bent if both connectors are not well aligned

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Verify that all the disks are well recognized, and synchronize any disabled disk (via SVM or VxVM).

PARTS NOTE:
None

REFERENCE INFORMATION:

E3000 Reference
E3500 Reference
E4000/5000/6000 Reference
E4500/5500/6500 Reference



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