Sun Enterprise 3500 Server
 
Sun Enterprise 5000 Server
 
Sun Enterprise 3000 Server
 
Sun Enterprise 4000 Server
 
Sun Enterprise 5500 Server
 
Sun Enterprise 4500 Server
 
Sun Enterprise 6000 Server
 
Sun Enterprise 6500 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Fix

Oracle Confidential (INTERNAL). Do not distribute to customers.
Reason: FRU CAP

Applies to:

Goal

******************************************************************************
To report errors or request improvements on this procedure,
please go to https://support.us.oracle.com and put a comment on Doc ID: 1312751.1
******************************************************************************

How to Replace and Remove a Ultra Enterprise 3500/4500/5500/6500 CPU/Memory Board

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

- TIME ESTIMATE: 90 minutes

- TASK COMPLEXITY: 1


FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.
System power off is required.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Ensure system is shut down

2. Locate faulty CPU/Memory board

3. Remove faulty disk board from system

4. Remove CPU(s) from faulty board:

4.1. Use 3/32 Hex driver to loosen all screws on each compression connector on module to be removed (3 screws for 288-pin connector, 2 screws for 144-pin connector)

4.2 Lift module straight up, off board mating surface & single standoff that locks module to board

4.3 Place module in antistatic bag

5. Move memory DIMMs to replacement system board:

Note: Move one dimm at a time and place each DIMMs in the same order.
Note: Ensure each dimm is properly seated.

6. Install CPU module(s) into replacement board:

6.1. Take module out of protective packaging & inspect for dust on connectors

6.2. Remove applicable CPU/Memory+ board as indicated in "Removing a Board"

6.3. Inspect board module mating surface & connectors. If they require cleaning, use a dry, stiff toothbrush to remove debris

6.4. Holding module by edges, align module over board receptacles (use single standoff & alignment pins on module compression connector as guide)

6.5. Rest module on board standoff, aligning compression connectors with screws

6.6. Using torque screwdriver provided with your system, partially tighten five 3/32 hex screws:
a Partially tighten screws just until they touch compression connectors in order, beginning with screw 1
b Tighten screws an additional half turn in same tightening sequence
c Finish module installation by tightening all screws to 6 in-# in same tightening sequence

7. Insert replacement board into system

8. Place the key from the position "0" to the "diagnostic" position to automatically start an extended POST which will test the HW and show the presence of faults.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

E3000 Reference
E3500 Reference
E4000/5000/6000 Reference
E4500/5500/6500 Reference

This solution has no attachment