Asset ID:	1-71-1312744.1
Update Date:	2017-10-18
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1312744.1 :   How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 Peripheral Power Supply:ATR:1137:1  

In this Document
  Goal
  Solution

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Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: CRU CAP

Applies to:

Sun Enterprise 4000 Server - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Sun Enterprise 3000 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 3500 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 5500 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 6000 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Information in this document applies to any platform.

Goal

How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 Peripheral Power Supply

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic hardware and Solaris training

DELIVERY REQUIREMENT:
Schedule for immediate replacement within contractual terms.

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Peripheral Power Supply (PPS) failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Verify that the system is running and is not in the low power mode.

Note that when the system is in low power mode, the front panel and board LEDs are all off, and the yellow power supply LEDs are on.

Verify that onboard peripheral devices are not in use, or data may be lost

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
*** Follow standard ESD procedures to avoid Electrostatic Discharge
1. Use a screwdriver to unlock the quarter-turn access slots on the power supply

2. At the time of removing the power supply, following messages will be displayed on the system console :

WARNING: Peripheral 5.0 Volt Power Failing
WARNING: AC Power failure detected
WARNING: Peripheral 12 Volt Power Failing
WARNING: Auxiliary 5.0 Volt Power Failing
WARNING: Keyswitch fan failure detected
NOTICE: Peripheral Power Supply 0 Removed
WARNING: AC Box fan failure detected

3. Place the replacement PPS into the slot and secure it to the lock position

** NOTE: DO NOT FORCE the power supply into a slot; this can damage the power supply and the centerplane.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Check the green led is lit. If the green LED is not lit, the power supply may not be seated properly. Verify the following messages are displayed on the system console :

NOTICE: Peripheral Power Supply 0 Installed
NOTICE: AC Power failure no longer detected
NOTICE: Peripheral Power Supply OK
NOTICE: Peripheral 5.0 Volt Power OK
NOTICE: Peripheral 12 Volt Power OK
NOTICE: Auxiliary 5.0 Volt Power OK
NOTICE: Peripheral 5.0 Volt Precharge OK
NOTICE: Peripheral 12 Volt Precharge OK
NOTICE: System 3.3 Volt Precharge OK
NOTICE: System 5.0 Volt Precharge OK
NOTICE: AC Box fans OK
NOTICE: Keyswitch fans OK

PARTS NOTE:
None

REFERENCE INFORMATION:

E3000 Reference
E3500 Reference
E4000/5000/6000 Reference
E4500/5500/6500 Reference

TIME ESTIMATE: 15 minutes
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