Sun Enterprise 3500 Server
 
Sun Enterprise 5000 Server
 
Sun Enterprise 4000 Server
 
Sun Enterprise 3000 Server
 
Sun Enterprise 5500 Server
 
Sun Enterprise 4500 Server
 
Sun Enterprise 6500 Server
 
Sun Enterprise 6000 Server
 

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In this Document

Goal

Fix

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 Power/Cooling Module (PCM)

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1312740.1
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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:

Basic Sun hardware FE skills

TIME ESTIMATE: 15 minutes.

TASK COMPLEXITY: 1

DELIVERY REQUIREMENT:

Schedule with maintenance window within contractual terms.

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

Replace a PCM

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Server has redundant PCM. The server can remain running if replacing only one PCM. If, not Customer should shut the operating system down gracefully (using "init 0").

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

Caution

Do not replace a PCM while the system is in the low power mode. (The system is in the low power mode if the front panel and board LEDs are all off while the yellow LEDs are lit on the power supplies.)

Caution

Replace the PCM within several minutes or risk overheating the board(s) cooled by the fans in that p ower supply.

Error codes example:

WARNING: Core Power Supply 2 Failing

WARNING: Redundant power lost

1. Use the prtdiag command to determine if precharge current is present.

2. Use a Phillips #1 screwdriver to turn each quarter-turn access slot on the power supply to the un locked position.

3. Pull the end of the extraction lever outward to release the power supply from the centerplane.

4. Pull out the power supply.

You will see a message similar to the following example on your system console:

NOTICE: Core Power Supply 2 Removed

5. Insert the replacement power supply halfway into the guide slots, then:

(a) Verify that power supply is oriented so that the extraction lever is toward the outside edge of the system.

(b) Verify that the arrows in the quarter-turn access slots are turned to the unlocked position.

(c) Open the extraction lever to the unlocked position.

6. Slide the power supply to the centerplane, then use the extraction lever to seat the power supply .

7. Use a Phillips #1 screwdriver to turn each quarter-turn access slot to the locked position.

8. Check to be sure the greenLED is lit.

Led Codes:

GREEN     YELLOW     DESCRIPTION

=============== ============

Off     Off     No AC Input

On     Off     Normal Operation

On     On  &n bsp;  Fan Failure

Off     On     DC Output Failur

When the power supply is correctly installed, you will see a message similar to the following exampl e on your system console:

NOTICE: Core Power Supply 2 Installed

NOTICE: Core Power Supply 2 OK

NOTICE: Redundant power available

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONA L STATE?:

Restart system and have the System administrator verify functionality of system, if necessary.

PARTS NOTE:

None

REFERENCE INFORMATION:

E3000 Reference

E3500 Reference

E4000/ 5000/6000 Reference

E4500/ 5500/6500 Reference

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