Sun Storage 6180 Array
 
Sun Storage 6580 Array
 
Sun Storage Flexline 280 Array
 
Sun Storage 6780 Array
 
Sun Storage 6140 Array
 
Sun Storage Flexline 210 Array
 
Sun Storage Flexline 380 Array
 
Sun Storage 6540 Array
 
Sun Storage 6130 Array
 
Sun Storage Flexline 240 Array
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to Remove and Replace 6X40/6X80/FLX/D-Series FC Cables

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Engineer has to go through SUN StorEdge 6000 Array Install/Config & Maintenance training

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
FC cable faulty

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

FC cable replacement is an online activity

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

NOTE: If ASR is enabled, it should be deactivated temporarily before servicing the equipment so that additional unnecessary Service Requests are not created.

DEACTIVATING ASR WITH CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor.

DEACTIVATING ASR WITH CAM 6.9 OR EARLIER: Before proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Uncheck the box "Enable ASR for this array" under the section "Monitoring for This Array". If the box is already unchecked, there is no action required. Remember the status however, as it will matter in step 3 of REACTIVATING ASR WITH CAM 6.9 OR EARLIER below.
4. Click on "Save" if you have unchecked the box in step 3 above.

1. Confirm the alarm generated for the FC cable (if there is one).

2. Identify the correct host, controller or IOM/ESM module FC cable connection.

3. Remove the faulty FC cable & connect the new FC cable.

4. Ensure that any paths that were brought down are now back up.

4. Wait for 15 mins to clear the alarm from the CAM alarm section.

OBTAIN CUSTOMER ACCEPTANCE

REACTIVATING ASR with CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor. If ASR was not enabled before beginning this procedure, selecting "Release the tray from maintenance" will not activate it.

REACTIVATING ASR WITH CAM 6.9 OR EARLIER: After proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Check the box "Enable ASR for this array" under the section "Monitoring for This Array". Do this ONLY if you unchecked the box in step 3 of DEACTIVATING ASR WITH CAM 6.9 OR EARLIER. If you found the box was unchecked, leave it unchecked now.
4. Click on "Save" if you have checked the box to reactivate ASR.

REFERENCE INFORMATION:

TIME ESTIMATE: 15mins

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