| Asset ID: |
1-71-1312578.1 |
| Update Date: | 2016-02-19 |
| Keywords: | |
Solution Type
Technical Instruction Sure
Solution
1312578.1
:
CAM - How to Remove and Replace Midrange Disk SFP:ATR:1312578.1:0
| Related Items |
- Sun Storage 6580 Array
- Sun Storage 6180 Array
- Sun Storage Flexline 280 Array
- Sun Storage 2540 Array
- Sun Storage 2540-M2 Array
- Sun Storage 6780 Array
- Sun Storage 6140 Array
- Sun Storage B280 Array
- Sun Storage Flexline 380 Array
- Sun Storage D240 (STK) Array
- Sun Storage 6540 Array
- Sun Storage Flexline 240 Array
- Sun Storage D280 Disk Subsystem
- Sun Storage 6130 Array
|
| Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
|
In this Document
Applies to:
Sun Storage 2540 Array - Version Not Applicable and later
Sun Storage 6580 Array - Version Not Applicable and later
Sun Storage D240 (STK) Array - Version Not Applicable and later
Sun Storage Flexline 240 Array - Version Not Applicable and later
Sun Storage D280 Disk Subsystem - Version Not Applicable and later
Information in this document applies to any platform.
Goal
How to remove and replace Midrange Disk SFP (small form-factor pluggable) CAM
Solution
DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:
Has gone through basic 2500/6000 Array Hardware Introduction
Common Array Manager (CAM)
TIME ESTIMATE: 10 minutes
TASK COMPLEXITY: 0
FIELD ENGINEER INSTRUCTIONS
PROBLEM OVERVIEW:
Fibre Channel SFP failure has been determined and in need of replacement.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
NOTE: If ASR is enabled, it should be deactivated temporarily before servicing the equipment so that additional unnecessary Service Requests are not created.
DEACTIVATING ASR WITH CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor.
DEACTIVATING ASR WITH CAM 6.9 OR EARLIER: Before proceeding with the part replacement:
1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Uncheck the box "Enable ASR for this array" under the section "Monitoring for This Array". If the box is already unchecked, there is no action required. Remember the status however, as it will matter in step 3 of REACTIVATING ASR WITH CAM 6.9 OR EARLIER below.
4. Click on "Save" if you have unchecked the box in step 3 above.
1. Log into CAM and open the service advisor.
2. Under SFP Transceiver Removal/Replacement, select the SFP that needs replacement
3. Follow the instructions in the Service Advisor to complete the replacement.
OBTAIN CUSTOMER ACCEPTANCE
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
1. Verify that there is no Failed SFP, Drive Tray Lost Redundancy, Failed IOM, faults in the alarms list, if the SFP was on a drive tray/channel
REACTIVATING ASR with CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor. If ASR was not enabled before beginning this procedure, selecting "Release the tray from maintenance" will not activate it.
REACTIVATING ASR WITH CAM 6.9 OR EARLIER: After proceeding with the part replacement:
1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Check the box "Enable ASR for this array" under the section "Monitoring for This Array". Do this ONLY if you unchecked the box in step 3 of DEACTIVATING ASR WITH CAM 6.9 OR EARLIER. If you found the box was unchecked, leave it unchecked now.
4. Click on "Save" if you have checked the box to reactivate ASR.
PARTS NOTE:
REFERENCE INFORMATION: The Service Advisor in CAM
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