Asset ID:	1-71-1312513.1
Update Date:	2017-10-18
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1312513.1 :   How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 DIMM:ATR:1589:1  

In this Document
  Goal
  Solution

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Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: FRU CAP

Applies to:

Sun Enterprise 6500 Server - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Sun Enterprise 3000 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 4000 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 3500 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Sun Enterprise 4500 Server - Version: Not Applicable to Not Applicable   [Release: N/A to N/A]
Information in this document applies to any platform.

Goal

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1312513.1
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How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 DIMM

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 1


FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
How to replace a DIMM

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.
System power off is required.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Ensure system is shut down

2. Locate CPU/Memory board containing faulty DIMM.

3. Remove CPU/Memory board from system and place onto antistatic mat

4. Identify faulty DIMM using "J" number printed on the circuit board. See sun system handbook for diagram.

5. Replace faulty DIMM.

6. Re-seat system board

7. Set keyswitch to the DIAG position to and power on to run full POST to verify sucessful replacement

Tip: If problems persist, repeat tests with minimum memory configuration. A problem on one bank may affect the other bank.

8. Move keyswitch to its previous position after POST completes successfully.

OBTAIN CUSTOMER ACCEPTANCE N/A

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

E3000 Reference
E3500 Reference
E4000/5000/6000 Reference
E4500/5500/6500 Reference


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