CAM - How to Remove and Replace Midrange Disk CSM200 Power Cooling Unit (PCU):ATR:2368:2

Asset ID:	1-71-1312501.1
Update Date:	2017-07-31
Keywords:

Solution Type Technical Instruction Sure

Solution 1312501.1 : CAM - How to Remove and Replace Midrange Disk CSM200 Power Cooling Unit (PCU):ATR:2368:2

Applies to:

Sun Storage 6180 Array - Version Not Applicable and later
Sun Storage Flexline 240 Array - Version Not Applicable and later
Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage 6580 Array - Version Not Applicable and later
Sun Storage 6130 Array - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to remove and replace Midrange Disk CSM200 PCU CAM.

NOTE: If the CSM200 tray is part of a 6140 array, than the PCU/PSU is considered a CRU. In which case, please refer to the following <Document 1524231.1> How to Remove and Replace Midrange Disk 6140 Power Supply Unit (PSU)

Solution

DISPATCH INSTRUCTIONS
WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

Has gone through basic 2500/6000 Array Hardware Introduction
Common Array Manager

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: CSM200 PCU has been identified as faulty.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

NOTE: Please make sure that the PCU part is second edition P/N 300-2319 and not the first edition part number.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

NOTE: If ASR is enabled, it should be deactivated temporarily before servicing the equipment so that additional unnecessary Service Requests are not created.

DEACTIVATING ASR WITH CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor.

DEACTIVATING ASR WITH CAM 6.9 OR EARLIER: Before proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Uncheck the box "Enable ASR for this array" under the section "Monitoring for This Array". If the box is already unchecked, there is no action required. Remember the status however, as it will matter in step 3 of REACTIVATING ASR WITH CAM 6.9 OR EARLIER below.
4. Click on "Save" if you have unchecked the box in step 3 above.

1. Log into CAM and open the service advisor.
2. Under the Power-Fan Removal/Replacement, select the tray and power supply.
3. Follow the PCU Replacement Instructions therein.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
1. Verify That no critical faults exist on the system

REACTIVATING ASR with CAM 6.10: ASR is automatically deactivated when you select "Reserve the tray for maintenance" in Service Advisor, and it is reactivated when you select "Release the tray from maintenance" in Service Advisor. If ASR was not enabled before beginning this procedure, selecting "Release the tray from maintenance" will not activate it.

REACTIVATING ASR WITH CAM 6.9 OR EARLIER: After proceeding with the part replacement:

1. Log into CAM.
2. Go to "Storage Systems" -> [your arrayname] -> "Administration" -> "Array Health Monitoring".
3. Check the box "Enable ASR for this array" under the section "Monitoring for This Array". Do this ONLY if you unchecked the box in step 3 of DEACTIVATING ASR WITH CAM 6.9 OR EARLIER. If you found the box was unchecked, leave it unchecked now.
4. Click on "Save" if you have checked the box to reactivate ASR.

PARTS NOTE:

REFERENCE INFORMATION: Reference: The Service Advisor in CAM

NOTE: If the service advisor is not available, you may download or review a soft copy internally at: http://pts-storage.us.oracle.com/products/CAM/SA.html

TIME ESTIMATE: 15 minutes

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