Sun Enterprise 5000 Server
 
Sun Enterprise 3500 Server
 
Sun Enterprise 3000 Server
 
Sun Enterprise 4000 Server
 
Sun Enterprise 5500 Server
 
Sun Enterprise 4500 Server
 
Sun Enterprise 6000 Server
 
Sun Enterprise 6500 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Fix

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 SBus I/O Board

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1312471.1
******************************************************************************

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:

Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 30 minutes

RASK COMPPLEXITY: 1

DELIVERY REQUIREMENT:

Schedule for immediate replacement within contractual terms.

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

SBus IO board failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.

System power off is required.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

*** Follow standard ESD procedures to avoid Electrostatic Discharge

1. Label cables (attached to the IO) to identify them for reconnection later

2. Use an screwdriver to mechanically release the board from the system card cage

3. Unfasten any cable connectors from the front panel and set them aside.

4. Pull the ends of both extraction levers outward simultaneously to unseat the board from the centerplane receptacles

5. Push the replacement board into the card cage, then simultaneously press both extraction levers to seat the board on the centerplane

6. Lock the board by using a screwdriver

7. Connect all the IO cables into the board

DO NOT FORCE any board into a slot; this can cause damage to the board and system. The board should insert and seat smoothly.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Verify the green led is lit.

At the Solaris level, verify that everything starts with no errors.

PARTS NOTE:

None

REFERENCE INFORMATION:

E3000 Reference

E3500 Reference

E4000/5000/6000 Reference

E4500/5500/6500 Reference

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