Sun Enterprise 5000 Server
 
Sun Enterprise 3500 Server
 
Sun Enterprise 3000 Server
 
Sun Enterprise 4000 Server
 
Sun Enterprise 5500 Server
 
Sun Enterprise 4500 Server
 
Sun Enterprise 6500 Server
 
Sun Enterprise 6000 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Fix

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 PCI I/O Board

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1312426.1
******************************************************************************

Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:

Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 1

DELIVERY REQUIREMENT:

Schedule for immediate replacement within contractual terms.

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.

System power off is required.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

1. Ensure system is shut down

2. Locate faulty IO board

3. Remove faulty IO board

4. Move card(s) from faulty board to replacement board

5. Insert replacement board into system

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

E3000 Reference

E3500 Reference

E4000/5000/6000 Reference

E4500/5500/6500 Reference

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