Sun Storage 3310 Array
 
Sun Storage 3320 SCSI Array
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: DISK-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to Remove and Replace a SE3310/3320 JBOD SCSI I/O Module

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Sun StorEdge 3000 Series Training

TASK COMPLEXITY: 3

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
SCSI I/O Module on JBOD is faulted or defective.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Power off the array (Both power supply modules must be turned off)

Suspend all I/o activity

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Be sure that the array is powered off

2. Label all the cables connected to the SCSI I/O module that is going to be replaced.

3. Write down the bus configuration (split-bus or single-bus configuration).

4. Remove all cables from the SCSI I/O module.

5. Turn the thumbscrews on the left and right sides of the I/O module counterclockwise until they are disengaged from the chassis

6. Hold the thumbscrews, and using a slight downward pressure, pull evenly on the screws to disengage the I/O module.

7. Slide the new I/O module into the chassis far enough to engage the thumbscrews.

8. Turn the thumbscrews on the left and right sides of the module clockwise as tight as possible without using a screwdriver. Then push firmly with a single, firm, two-handed push which should move the module about 1 cm.

9. Tighten the thumbscrews again. Then push firmly again with a single, firm, two-handed push. Tighten the thumscrews againuntil finger-tight.

10. Reinstall all SCSI cables in their original positions.

11. Power on both power supply modules.

12. Verify the status of array components is OK.

From sccli> show config

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Resume I/O activity, verify access to disks and no SCSI errors present in logs

PARTS NOTE:

REFERENCE INFORMATION:

Sun StorEdge Family 3000 Installation, Operation and Service Manual:
http://download.oracle.com/docs/cd/E19673-01/

Sun StorEdge Family 3000 FRU Installation Guides
3310: http://download.oracle.com/docs/cd/E19673-01/
3320: http://download.oracle.com/docs/cd/E19168-01/

TIME ESTIMATE: 30 minutes

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