Sun Enterprise 3500 Server
 
Sun Enterprise 5000 Server
 
Sun Enterprise 3000 Server
 
Sun Enterprise 4000 Server
 
Sun Enterprise 5500 Server
 
Sun Enterprise 4500 Server
 
Sun Enterprise 6500 Server
 
Sun Enterprise 6000 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 ESI/P Card

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1311212.1
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:

Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 1

DELIVERY REQUIREMENT:

Schedule for immediate replacement within contractual terms.

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

ESI/P card failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software and system shutdown.

System power off is required.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

*** Follow standard ESD procedures to avoid Electrostatic Discharge

1. Identify the slot of the sbus card to be replaced.

2. The system could be mounted in a rack, so it will be necessary to use some tools to umount it

3. Release the IO board containing the failing sbus from the system card cage

4. Remove the 2 screws that secure the SBus card to the back panel

4. SBus cards are locked by Nylon standoffs, so they need to be unlocked by pulling up the tips of the 2 standoffs

5. Carefully lift the SBus card from the socket at an angle while guiding the face plate out from the back panel opening. The connector housing may break if the SBus card is tilted too far

6. In order to install the new SBus card, remove the black plastic card retainer shipped with the card.

7. Carefully insert the SBus card into the socket. Pins could be bent if both connectors are not well aligned

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

None

PARTS NOTE:

None

REFERENCE INFORMATION:

Sbus card installation

E3000 Reference

E3500 Reference

E4000/5000/6000 Reference

E4500/5500/6500 Reference

This solution has no attachment