Sun StorageTek VSM System
 
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Sun StorageTek VSM5 System
 
Sun StorageTek V2X SVA Disk System
 

PLA-Support>Sun Systems>TAPE>Virtual Tape>SN-TP: VSM
 

Vshell_lite is a tool to allow customers to copy files from the SVA or VSM products to a Windows based PC. These files can then be provided to support for remote analysis.

In this Document

Goal

Solution

References

Applies to:

Goal

Vshell_lite is a tool to allow customers to copy files from the SVA or VSM products to a Windows based PC. These files can then be provided to support for remote analysis.

The 'Vshell_lite FAQ' is provided to help explain the reasons for and value of using vshell_lite.

Solution

To accomplish the task for copying the logs from the SVA or VSM products:

1. Save the 'vshell_lite_win630.zip' attachment to a Windows based PC and unzip the files.   The files are the following:
• Vshell_lite User Guide
• Vshell_lite Command Help
• Vshell_lite FAQ
• Vshell_lite.exe Application Program
2. Follow the steps in the User Guide to configure and use vshell to copy files from VSM or SVA system.

To send files for review by Oracle support:

• Primary Method:
  Use My Oracle Support (MOS) portal to upload data (less than 2GB file size).
  
  For larger file sizes or if for some reason not able to upload data via MOS, you can use one of the alternate methods below:
  
  
• Alternate Method:
  

  Oracle Support is making changes to the way we receive customer data by establishing a new corporate data transport capability.  As a result, supportfiles.sun.com is set to retire in April 2014. To prepare for this change, we strongly encourage you to begin using one of the preferred methods for customer file uploads:

  -- My Oracle Support (files less than 2GB) via your web browser
  -- Diagnostic Assistant (Part of the STB bundle and RDA.)
  -- Standard tools (Filezilla, cURL, winSCP) based upload to transport.oracle.com
  -- Secure File Transfer (SFT) for proactive files

     Please note that you should no longer use Supportfiles.sun.com, supportuploads.sun.com, sftp.oracle.com  when uploading files to Oracle support.

  -- Visit Uploading Files to Oracle Support (DOC ID 1547088.2) for further information.

  
  
  

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