How to Remove and Replace a M4000/M5000 Hard Disk Drive:ATR:1550:0

Asset ID:	1-71-1310916.1
Update Date:	2017-12-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1310916.1 : How to Remove and Replace a M4000/M5000 Hard Disk Drive:ATR:1550:0

Applies to:

Sun SPARC Enterprise M4000 Server - Version Not Applicable and later
Sun SPARC Enterprise M5000 Server - Version All Versions and later
Information in this document applies to any platform.

Goal

How to remove and replace M4000 M5000 Hard Disk Drive

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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: No special skills required, Customer Replaceable Unit (CRU) procedure

TASK COMPLEXITY: 0

TIME ESTIMATE: 20 minutes

REMOVAL/REPLACEMENT INSTRUCTIONS:

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Note: Instructions for using a larger capacity disk to replace a smaller disk can be found in document 2332709.1.

Caution: If a hard disk drive cannot be inserted smoothly, do not forcibly push the
hard disk drive into the slot. If the HDD is forcibly inserted despite the presence of
any obstruction in a slot or any problems with the connector pin, serious damage
may result.

Caution: Do not insert a hard disk drive into a slot when the eject/lock lever is
closed. If an HDD is inserted in this condition, it stops halfway and becomes difficult to pull out.

The system administrator should ensure the disk has been fully released from application and/or volume management
control (VeritasVM, SolarisVM or ZFS) if applicable, prior unconfiguring the disk from solaris via 'cfgadm - unconfigure'.

WHAT ACTIONS ARE REQUIRED?:

Active Replacement:

1. Prepare for replacement.

From the OS, cfgadm -a command to verify Ap_Id.

Stop the use of HDD by the application and disconnect the HDD from the OS.

This procedure varies depending on disk mirroring software.

If you are not using disk mirroring software, use the cfgadm command to disconnect the target from the OS.

    $ cfgadm -c unconfigure <Ap_Id>

   If the unconfigure steps fails use:

    $ cfgadm -x remove_device <Ap_Id>

2. If you are using disk mirroring software, see the manual of that software for how to disconnect the disk.

Note: Detailed SVM instructions can be found at http://docs.oracle.com/cd/E19253-01/816-4520/troubleshoottasks-33506/index.html

Note: Detailed ZFS instructions can be found in Document 1002753.1

3. Blink the CHECK LED of the HDD to be replaced.

From the OS, cfgadm -x led=fault,mode=blink <Ap_Id>

4. Remove the HDD unit to be replaced.

5. Mount the replacement HDD.

*** Caution: Do not forcibly push the HDD when inserting it. ***

Cold Replacement

Enter the "poweroff -a" command on the XSCF prompt.

Confirm POWER LED on OPNL is off.

Disconnect all the power cords from the power outlet

Remove the HDD unit to be replaced.

Mount the replacement HDD by aligning the HDD with the slot guides, insert it carefully, and secure it firmly.

*** Caution: Do not forcibly push the HDD when inserting it. ***

Once replacement is complete reconnect power cord.

Check status to ensure no fru's are degraded or faulted.

Confirm that the XSCF STANDBY LED on OPNL remains lit.

Return mode switch on OPNL to its original position.

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

If needed :

1. Enter the "poweron -a" command at the XSCF prompt.

2. Configure the HDD into the system.

From the OS, cfgadm -x led=fault,mode=off <Ap_Id>

3. The procedure of configuring the HDD into the OS varies depending on whether or not using the disk mirroring software or other supporting software.

When you are not using such kind of software, you can use the cfgadm command to configure the target into the OS.

$ cfgadm -c configure Ap_Id

4. After configured, conduct the necessary operation such as format, as required.

When you are using disk manager software, see the manual of that software on how to configure the disk.

Note: Detailed SVM instructions can be found at http://docs.oracle.com/cd/E19253-01/816-4520/troubleshoottasks-33506/index.html

Note: Detailed ZFS instructions can be found in Document 1002753.1

Verify that the system and applications are running as expected.

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19855-01/index.html

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