How to Remove and Replace a M4000 M5000 Fibre Link Card:ATR:1155:2 [Video]

Asset ID:	1-71-1310912.1
Update Date:	2017-06-29
Keywords:

Solution Type Technical Instruction Sure

Solution 1310912.1 : How to Remove and Replace a M4000 M5000 Fibre Link Card:ATR:1155:2 [Video]

Applies to:

Sun SPARC Enterprise M5000 Server - Version Not Applicable and later
Sun SPARC Enterprise M4000 Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to remove and replace M4000/M5000 Fibre Link Card

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Solution

DISPATCH INSTRUCTIONS
- WHAT SKILLS DOES THE ENGINEER NEED:
Mseries training and basic field engineer skills.

TASK COMPLEXITY: 2

TIME ESTIMATE: 20 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Caution: When the link is powered down all the cards in the IOBox will also be offlined.

NOTE: Pulling card without properly disconnectig the card from Solaris may cause server to panic if doing an active replacement.

Power down the link.

1. From the Solaris prompt, type the cfgadm command to get the component status.
Ap_Id includes the IOU number (iou#0 or iou#1) and the PCI cassette slot number (pci#1, pci#2, pci#3, pci#4).
# cfgadm -a
In cfgadm output the device will be seen connected & configured in Occupant & Condition column respectively

2. Type the cfgadm command to disconnect the component from the domain ( This step will need to be performed for all the cards in the iobox ):
# cfgadm -c disconnect Ap_Id
3. Type the cfgadm command to confirm the component is now disconnected.
# cfgadm -a
In cfgadm output the device will show disconnected & unconfigured in Occupant & Condition column respectively
4. Disconnect the link cable or cables from the link card in the host server.

5. Once the PCI cassette is pulled out replace the link card & insert back the cassette in the IOU unit
6. Connect the link cable to the replacement link card.

7. Type the below command to configure the PCI card ( This step will need to be performed for all the cards in the iobox. Starting with the iobox ):
# cfgadm -c configure Ap_Id
# cfgadm -a
In cfgadm output the device will be seen connected & configured in Occupant & Condition column respectively

8. Confirm hardware fix by running the following commands:
showstatus
showhardconf

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:N/A

PARTS NOTE:

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19855-01/index.html

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