Sun Enterprise 3500 Server
 
Sun Enterprise 5000 Server
 
Sun Enterprise 3000 Server
 
Sun Enterprise 4000 Server
 
Sun Enterprise 5500 Server
 
Sun Enterprise 4500 Server
 
Sun Enterprise 6000 Server
 
Sun Enterprise 6500 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Fix

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

How to Replace and Remove an Ultra Enterprise 3500/4500/5500/6500 PCI Card

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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1310861.1
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Fix

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:

Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

TIME ESTIMATE: 60 minutes.

TASK COMPLEXITY: 1

DELIVERY REQUIREMENT:

Schedule with maintenance window within contractual terms.

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW:

Replace PCI Card

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software system shutdown.

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:

Removing a Board for a PCI Card replacement

1. Ensure that the board has been disabled by the ASR software. See "Hot-Plug Feature".

either (a) the three LEDs on the board are not lit (board has no power).

or (b) the outer two green LEDs are not lit and the middle yellow LED is lit (board in low power mode).

2. Use a Phillips #1 screwdriver to unlock the board.

3. Pull the ends of both extraction levers outward simultaneously to unseat the board centerplane connector from the centerplane receptacles.

4. If the board is not immediately replaced, a load board (Enterprise 6500 systems only) or a filler panel (Enterprise 4500 and 5500 systems only) must be installed in its place.

5. Replace the PCI Card

Installing a Board after a PCI Card replaced

1. Carefully insert the board (component side down if in front; component side up if in the rear) in the proper slot in the card cage, ensuring that the board does not slip out of the left and right card guide.

2. Ensure that both extraction levers are in the insert position (arrow pointing outward), and that the quarter-turn access slots are unlocked (arrow indicates unlocked position) as you slide the board toward the centerplane receptacles.

3. Push the board into the card cage, then simultaneously press both extraction levers to seat the board on the centerplane.

4. Mechanically lock the board to the system chassis by inserting a Phillips #1 screwdriver into each quarter-turn access slot and then turning to the locked position.

5. Once the board has been installed, a message similar to the following will be displayed on the monitor (if the system is powered on):

NOTICE: CPU Board Hotplugged into Slot 6

NOTICE: Board 6 is ready to remove

6. Reboot the system now or schedule a later time to reboot when system disruption will be minimized.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE?:

Restart system and have the System administrator verify functionality of system.

PARTS NOTE:

None

REFERENCE INFORMATION:

E3000 Reference

E3500 Reference

E4000/5000/6000 Reference

E4500/5500/6500 Reference

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