How to remove and replace M4000 Power & IO Backplane :ATR:1143:4

Asset ID:	1-71-1310839.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1310839.1 : How to remove and replace M4000 Power & IO Backplane :ATR:1143:4

Applies to:

Sun SPARC Enterprise M4000 Server - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to remove and replace a M4000 Power & IO Backplane
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To report errors or request improvements on this procedure,
please go to http://support.us.oracle.com and put a comment on Doc ID: 1310839.1
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Solution

CAP PROBLEM OVERVIEW: Faulty Power I/O Backplane

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: Engineer should be M4000/M5000 product trained

TASK COMPLEXITY: 4

TIME ESTIMATE: 90 Minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Turn key switch to Service position, confirming that POWER LED is off, and disconnect power cables
2. Remove top cover

Remove I/O unit

1. Disconnect & label all cables that connect to I/O unit
2. Remove cassettes from I/O unit
3. Using a No. 1 screwdriver, press lock button on left side of I/O unit to free unit release lever
4. Lower release lever to unseat I/O unit
5. Remove I/O unit from slot and place on ESD mat

Remove XSCF unit

Remove Motherboard unit

1. Remove all CPU modules & filler panels
2. Loosen two captive screws that secure motherboard unit handle in place
3. Pull motherboard unit handle down
4. Remove motherboard unit from server

Remove Power Supply units

Remove 60mm Fan units

1. Place a No. 1 screwdriver into fan release hole & pull upwards on handle to unseat fan

Remove Fan cover

Remove CD-RW/DVD-RW Drive Backplane

1. Remove CD-RW/DVD-RW Drive Unit from server & place it on ESD mat
2. Remove power & serial cables from rear of CD-RW/DVD-RW Drive Backplane
3. Loosen captive screw that holds the rear of CD-RW/DVD-RW Drive Backplane in place
4. Remove CD-RW/DVD-RW Drive Backplane & place it ESD mat

Remove SPARC Enterprise M4000 Backplane Unit

1. Disconnect backplane unit cables
The backplane unit ships with cables so old cables should be removed
2. Disconnect flat red cable from the bottom left of backplane unit
3. Disconnect blue serial cables from storage device backplanes
4. Disconnect power cables from storage device backplanes
5. Remove cables from plastic cable router
6. Loosen backplane end of ground cable & disconnect cable
7. Loosen 8 green captive screws that hold backplane unit in position
The screws can be accessed through the now empty power supply unit sockets
8. Angle backplane unit and then pull it partially out of the server
Reach one hand through power supply opening and disconnect grey operator panel cable from backplane unit
9. Remove backplane unit & place it on ESD mat

Installation is the reverse of the above procedure

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot & check for full functionality

Confirm hardware fix by running the following commands:
XSCF> showhardconf -M
XSCF> showstatus

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19855-01/index.html

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