How to remove and replace M5000 Disk Backplane:ATR:1149:2

Asset ID:	1-71-1310812.1
Update Date:	2016-01-20
Keywords:

Solution Type Technical Instruction Sure

Solution 1310812.1 : How to remove and replace M5000 Disk Backplane:ATR:1149:2

Applies to:

Sun SPARC Enterprise M5000 Server - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to remove and replace M5000 Disk Backplane
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Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
OPL system training

TASK COMPLEXITY: 2

TIME ESTIMATE: 45 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Accessing Hard Disk Drive (HDD) Backplane
Caution-There is an electrical hazard if power cords are not disconnected. All power cords must be disconnected to completely remove power from server.
Caution-Use proper ESD grounding techniques when handling components.
1. Power off server.
Turn key switch to Service position, confirm POWER LED is off & disconnect power cables.
Caution - To prevent equipment rack from tipping, deploy anti-tilt feature, if applicable, before sliding server out of rack.
Note - When drawing out Server to front,release cable tie holding PCI cables on rear of server.
2. Remove top cover.
Caution- motherboard unit is heavy. Two people are recommended for lifting. If unit is too heavy, memory boards can be removed prior to lifting.
3. To remove motherboard unit follow below steps,
a) Remove all CPU modules & filler panels
b) Release latch & pull 2 CPU module baffles out of server
c) Remove 8 bus bar screws at front of server using a magnetic screwdriver
d)Loosen 2 captive screws in center of motherboard to release motherboard handles
e)Pull motherboard handles until vertical, unseating motherboard from backplane
f)Lift unit out of server
Note-Fan units & fan cage can be removed for increased visibility of HDD backplane if necessary.
4. Remove hard disk drive(s) and place on ESD mat.
5. Disconnect power cable (p3) from rear of HDD backplane.
6. Disconnect blue serial cable from HDD backplane.
7. Loosen captive screw & lift HDD backplane from guide pins & place backplane on ESD mat.
8. Place new HDD backplane on guide pins.
9. Tighten captive screw holding rear of HDD backplane in place.
10. Connect power cable (p3) to rear of HDD backplane.
11. Connect blue serial cable to HDD backplane.
Caution - Do not force any components into server slots. Doing so can cause
damage to component & server.
12. Install hard drive.
13. Install motherboard.
Install motherboard cradle, secure busbar screws, & install CPU modules & filler panels
14. Install top cover.
15. Power server on.
Reconnect power cables, verify state of LEDs & turn keyswitch to Locked position.
16. Confirm hardware fix.
Run programs to be certain all components are mounted again & booting OS

xscf> showstatus
xscf> showhardconf -M

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system & start application per sys-admin procedure

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19855-01/index.html

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