How to Remove and Replace a Starcat Tape Drive:ATR:1537:2

Asset ID:	1-71-1310628.1
Update Date:	2018-05-01
Keywords:

Solution Type Technical Instruction Sure

Solution 1310628.1 : How to Remove and Replace a Starcat Tape Drive:ATR:1537:2

Applies to:

Sun Fire 12K Server - Version: Not Applicable and later   [Release: N/A and later ]
Sun Fire 15K Server - Version: Not Applicable and later    [Release: N/A and later]
Sun Fire E25K Server - Version: Not Applicable and later    [Release: N/A and later]
Sun Fire E20K Server - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Goal

How to remove and replace a Starcat Tape Drive

Solution

CAP PROBLEM OVERVIEW: System controller tape drive needs replacement.

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
Starcat Training, Familiarity with SMS command set

TIME ESTIMATE: 30 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Customer should fail-over to the OTHER SC and disable SMS failover

Preparation:

Note: Before shutting down and replacing an SC make sure that clock from the other SC to all components is in a good state. To check this run "showboards -c" command for SMS 1.4 and later. ( See *Document ID: 1006413.1 Check clock status before replacement of System controller for more information )

As user sms-svc (or another user with platform privileges), verify:
- that the other SC is MAIN (showfailover -r)
- that the other SC is the current clock source (showboards -c)
- that failover is disabled (showfailover)
- shut down SC with faulty drive ("init 0"), then power it off from the main using "poweroff scX"

Physical Replacement:
- Unseat the SC board. SCs have been known to automatically power on, which can cause problems during this procedure.
- Remove the SC Peripheral board (the tape drive and DVD drive are externally visible here).
- Replace the tape drive
- IMPORTANT: Insert the SCPER board FIRST, then insert the SC board LAST.

Poweron spare SC:
- "poweron scX"
- Observe boot sequence, ensure no errors appear
- Wait for SMS to start, then enable failover "setfailover on"
OBTAIN CUSTOMER ACCEPTANCE: N/A
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: N/A

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19065-01/servers.e25k/index.html

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