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Asset ID: 1-71-1310626.1
Update Date:2018-05-01
Keywords:

Solution Type  Technical Instruction Sure

Solution  1310626.1 :   How to remove and replace a Starcat DVD ROM:ATR:1536:2  


Related Items
  • Sun Fire E25K Server
  •  
  • Sun Fire 12K Server
  •  
  • Sun Fire 15K Server
  •  
  • Sun Fire E20K Server
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
  •  




In this Document
  Goal
  Solution


Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: FRU CAP

Applies to:

Sun Fire E20K Server - Version: Not Applicable and later   [Release: N/A and later ]
Sun Fire 12K Server - Version: Not Applicable and later    [Release: N/A and later]
Sun Fire 15K Server - Version: Not Applicable and later    [Release: N/A and later]
Sun Fire E25K Server - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Goal

How to remove and replace a Starcat DVD ROM

Solution

CAP PROBLEM OVERVIEW: DVD-ROM Peripheral Failure

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

Starcat Training

Knowledge of SMS commands

DELIVERY REQUIREMENT:

Schedule with maintenance window

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

N/A

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

  1. Power off the SC Board
    • If the SC is to be replaced in the main SC, failover to the spare SC.
      sc% setfailover force
    • On the main SC, disable the failover function.
      sc% setfailover off

      Note: Before shutting down and replacing an SC make sure that clock from the other SC to all components is in a good state. To check this run "showboards -c" command for SMS 1.4 and later. ( See *Document ID: 1006413.1 Check clock status before replacement of System controller for more information )
    • If Solaris is running on the target SC, shut down Solaris.
      sc# shutdown -y -g <second> -i 0
    • Power off the target SC from the main SC
      sc# poweroff scx (scx is the target sc)

  2. Removing a System Control Peripheral Board then Remove the failed DVD-ROM from the System Control Peripheral Board
  3. Installing the DVD-ROM on the System Control Peripheral Board then Insert a System Control Peripheral Board
  4. Powering On a System Control Peripheral Board
    • Power on the target SC from the main SC
      sc% resetsc
    • On the main SC, enable the failover function.
      sc% setfailover on
  5. Verifying the new DVD-ROM on the System Control Peripheral Board
    • Monitor the SCPost to ensure there are no errors.
    • Ensure that Solaris software can communicate to all the peripheral devices.
      • Insert a CD and ensure it mounts properly.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

N/A

PARTS NOTE:

N/A

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19065-01/servers.e25k/index.html

TIME ESTIMATE:

60 mins

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