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Asset ID: 1-71-1310623.1
Update Date:2016-01-20
Keywords:

Solution Type  Technical Instruction Sure

Solution  1310623.1 :   How to Remove and Replace a Starcat Memory Board on the SC CPU Board:ATR:1538:2  


Related Items
  • Sun Fire E25K Server
  •  
  • Sun Fire 12K Server
  •  
  • Sun Fire 15K Server
  •  
  • Sun Fire E20K Server
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
  •  




In this Document
Goal
Fix


Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Sun Fire E25K Server - Version Not Applicable and later
Sun Fire E20K Server - Version Not Applicable and later
Sun Fire 12K Server - Version Not Applicable and later
Sun Fire 15K Server - Version Not Applicable and later
Information in this document applies to any platform.

Goal

How to Remove and Replace a Starcat Memory Board on the SC CPU Board

Fix

CAP PROBLEM OVERVIEW: System controller memory module needs replacement.

DELIVERY INSTRUCTIONS:

WHAT SKILLS DOES THE ENGINEER NEED:
Starcat Training, Familiarity with SMS command set.

TIME ESTIMATE: 30 minutes

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Customer should fail-over to the OTHER SC and disable SMS failover

Preparation:
Note: Before shutting down and powering off a SC make sure that clock from the other SC to all components is in a good state. To check this run "showboards -c" command for SMS 1.4 and later. ( See *Document ID: 1006413.1 Check clock status before replacement of System controller for more information )
As user sms-svc (or another user with platform privileges), verify:
- that the other SC is MAIN (showfailover -r)
- that the other SC is the current clock source (showboards -c)
- that failover is disabled (showfailover)
- shut down target SC ("init 0"), then power it off from the main SC using "poweroff scX"

Physical Replacement:
- Remove the SC CPU board and place on antistatic mat
- Remove memory board from SC CPU board. Note that these are NOT dimms, and pay special attention to the plastic retention clips holding the modules in place.
- Replace the affected memory board.
- Re-Insert the SC CPU board into the frame.

Poweron spare SC:
- "poweron scX"
- Observe boot sequence, ensure extended POST runs (OBP variable diag-switch?=true) and that no errors appear
- Wait for SMS to start, then enable failover "setfailover on"
OBTAIN CUSTOMER ACCEPTANCE: N/A
WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: N/A

PARTS NOTE:

REFERENCE INFORMATION:
Service Manual: http://download.oracle.com/docs/cd/E19065-01/servers.e25k/index.html


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