Sun Fire V215 Server
 
Sun Fire V245 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: SPARC-CAP VCAP
 

In this Document

Goal

Solution

Removing the Motherboard Assembly

Installing the Motherboard Assembly

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP

Applies to:

Goal

How to replace a V215/V245 Motherboard

Solution

*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Sun Fire V215/V245 Training or Experience

TASK COMPLEXITY: 1

TIME ESTIMATE: 50 Minutes

*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW:
Faulty Motherboard

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

PLEASE NOTE:

Removing the Motherboard Assembly

If system is using hardware raid volumes it is critical to follow procedures in the following Oracle Knowledge Document:

How to activate a RAID volume on Sun Fire[TM] T1000/T2000, V215/V245, SPARC Enterprise T5120/T5220, T5140/T5240/T5440 Servers (Doc ID 1007005.1)

Also pay close attention to steps 11 and 25 which instruct you to migrate NVRAM from old system board to the new one.In particular, refer to the Socket System Configuration Chip(NVRAM) information in sections 3.3.27 & 3.3.28 of Service Manual: http://docs.oracle.com/cd/E19088-01/v215.srvr/819-3038-11/index.html

1. Power off the system -  Disconnect the power cords from the power supplies.

2. If necessary, remove the server from the rack

3. Remove the rear cover

4. Remove the bezel (Sun Fire V245)

5. Remove the front cover

6. Remove the air baffle (Sun Fire V245)

7. Remove any PCI-X or PCI-E option cards that are installed

8. Remove the PCI-X and PCI-E riser boards

 - Remove the PCI-X riser board standoff (Sun Fire V215)

9. Disconnect the motherboard to front I/O board cable

10. Remove the screws and air baffles for the DIMMs (Sun Fire V215)

11. Remove all DIMMs

Tip - Make a note of the DIMM location so that you can install the replacement DIMM in the same location.

12. Remove NVRAM

13. Remove the motherboard/SAS backplane cable connector

14. Using a No.2 Phillips screwdriver, remove the 11 screws that secure the motherboard and assembly to the chassis

15. Using the green handles, slide the motherboard forward and tilt the motherboard assembly to lift it out of the chassis

16. Place the motherboard assembly on an antistatic mat

Installing the Motherboard Assembly

1. Unpackage the replacement motherboard assembly and place it on an antistatic mat.

2. Using the green handles, tilt the motherboard assembly to position it into the chassis

- When you install the motherboard ensure that you position the board as far forward in the chassis as possible.

3. Position the motherboard so that its screw holes align with the chassis standoffs

4. Using the green handles, push down firmly and equally while sliding the motherboard to the rear of the chassis

Tip - After installing the motherboard into the chassis, ensure that the motherboard is correctly seated by gently lifting up on the handles. If the board moves upward, then it is not correctly seated. Also, check for binds and ensure that the indicators, connectors, and ports are correctly aligned at the rear of the server.

5. Install the screws that secure the motherboard to the chassis

- The two screws that are installed under the motherboard/SAS backplane cable are black in color.

Note - When you reinstall the motherboard, use only the black screws in screw holes that attach the motherboard to the bus bars.

6.Reinstall the motherboard/SAS backplane cable to the motherboard

7. Reinstall all DIMMs in the motherboard assembly

8. Reinstall NVRAM

9. Reinstall the air baffles for the DIMMs and the screws(Sun Fire V215)

10. Reinstall the motherboard to front I/O board cable

11. Reinstall the PCI-X riser board standoff

10. Reinstall the PCI-E and PCI-X riser boards

11. Reinstall any PCI option cards that were removed

12. Reinstall the air baffle (Sun Fire V245)

13. Reinstall the front cover

14. Reinstall the bezel (Sun Fire V245)

15. Reinstall the rear cover

16. If  necessary, reinstall the server into the rack

17. Powering on the system - Connect the power cords to the power supplies.

18. Perform the following steps to verify that there are no faults:
a. Set the virtual keyswitch to Diag mode so that POST will run in Service mode.
    sc> setkeyswitch diag
b. Issue the poweron command.
    sc> poweron
c. Switch to the system console to view POST output.
    sc> console

NOTE: Watch the POST output for possible fault messages. Depending on the configuration of ALOM, POST variables, and whether POST detected faults or not, the server might boot, or the system might remain at the ok prompt. If the system is at the ok prompt, type boot.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v" command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear component faults.
   * If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:

Sun Fire V245

https://mosemp.us.oracle.com/handbook_internal/Systems/SunFireV245/components.html

Sun Fire V215

https://mosemp.us.oracle.com/handbook_internal/Systems/SunFireV215/components.html

REFERENCE INFORMATION:

V215/V245 Service Manual:  http://docs.oracle.com/cd/E19088-01/v215.srvr/819-3038-11/index.html

References

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