Sun Enterprise 450 Server
 

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Goal

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
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Goal

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450 HDD Replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

E450 Product Training or Experience

TIME ESTIMATE: 180 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW: Disk fault

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup must not be a pre-requisite but is a wise precaution depending on importance of data for user.

The system's disk "hot-plug" feature lets you remove a disk drive without shutting down the operating system or turning off the system power. Then operating system should be configured by the customer such that the disk drive is free for replacement. e.g. The disk may be part of Solaris Volume Manager, Veritas Volume Manager, mounted file-system, raw partitions, etc. A data backup may be required to restore data onto a replaced disk depending on situation and customer demand.

NOTE: In order to perform a disk hot-plug procedure, you must know the slot number of the faulty disk (0 through 19) and its logical device name (for example, c2t3d0). If you know the disk slot number, it is possible to determine the logical device name, and vice versa. It is also possible to determine both the disk slot number and the logical device name if you know the physical device name (such as /devices/pci@6,4000/scsi@4,1/sd@3,0). Physical device names are typically provided in SCSI error messages generated by software.  For instructions on how to translate from one form of disk identifier to another, see Platform Notes: Sun Ultra 450 Workstation and Ultra Enterprise 450 Server.

NOTE: Refer to Disk Slot Configuration in the Administration guide for the mapping of OS device names to physical hard drive slots and to associate internal disk slot numbers with the logical and physical device names for each hard drive.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

You must follow antistatic precautions when handling a disk drive. Attach the wrist strap to the inside bottom of the chassis, just inside the bottom door.

1) Remove HDD

1. Prepare the system for disk removal.
2. If you are not hot-plugging the disk drive, halt the operating system and turn off the system power.
3. Open the bottom door.
4. Locate the disk drive that you need to remove.
5. Slide the latch at the right of the drive handle to the right to release it.
6. Swing open the handle as far as it will go and pull on it to slide the drive out.
7. Place the drive on an antistatic mat.

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The exact hot-plug procedure depends on which version of the Solaris operating environment you are using. For the complete procedure, please refer to admin guide for solaris version installed.
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2) Install HDD

1. Open the bottom door.
2. Align the drive with its drive bay opening.
3. Fit the drive into the guide rails on each side of the drive bay.
4. Slide the disk drive into the drive bay until the handle contacts the disk cage.
5. Swing the drive handle closed until it latches.
6. Close the bottom door, and lock it if necessary.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Reconfigure disk as previously configured. e.g. Part of raid set or mounted file-system or raw partition or other.

PARTS NOTE:
https://mosemp.us.oracle.com/handbook_internal/Systems/E450/components.html#Disks

REFERENCE INFORMATION:
http://download.oracle.com/docs/cd/E19088-01/450.srvr/index.html

References

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