Sun Enterprise 450 Server
 

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In this Document

Goal

Solution

Oracle Confidential INTERNAL - Do not distribute to customer (OracleConfidential).
Reason: FRU CAP

Applies to:

Goal

450 Tape Drive Replacement

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
SE450 product knowledge/training to be qualified as Oracle service personel.

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 1

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Faulty Tape Drive

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The customer should conduct an orderly software system shutdown. Then power down the system and disconnect the Power Cord. Then Position the System for Service, Remove the Right Side Panel, Remove the Disk Fan Tray Assembly, Remove the Removable Media Assembly, Avoid Electrostatic Discharge.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Removal:
1. Place the removable media assembly on a table.
If you are removing a drive in the upper bay, position the assembly right side up;
if you are removing a drive in the lower bay, position the assembly upside down.

2. Remove the four Phillips screws that secure the drive to its mounting bracket.
n For drives in the upper bay, the screws are located on the sides of the drive.
(To access the screws on the divider wall, insert a screwdriver through access
holes in the right side of the removable media assembly.)
n For drives in the lower bay, the screws are located beneath the drive.
n Full-height devices may use either mounting scheme.

3. Disconnect the SCSI drive data cable from the back of the drive.
Pull on the plastic pull tab attached to the ribbon cable to disconnect it.
4. Disconnect the SCSI drive power cable from the rear of the drive.
5. Push on the rear of the drive and, holding the drive's face plate, slide the drive out
of the bay.
Place the drive on an antistatic mat.

Installation:
1. Slide the drive part way into its bay in the removable media assembly.

2. Connect the SCSI data cable and power cable to the rear of the drive.
Move the drive in the bay, if necessary, to allow access to the cable connectors.
3. Fasten the four Phillips screws that secure the drive to its mounting bracket.
n For drives in the upper bay, the screws are located on the sides of the drive.
(To access the screws on the divider wall, insert a screwdriver through access
holes in the right side of the removable media assembly.)
n For drives in the lower bay, the screws are located beneath the drive.
n Full-height devices may use either mounting scheme.

4. Install the Removable Media Assembly
5. Install the Disk Fan Tray Assembly
6. Install the Right Side Panel

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Restart system and have the System administrator verify functionality of system.

PARTS NOTE:
https://mosemp.us.oracle.com/handbook_internal/Systems/E450/components.html

REFERENCE INFORMATION:
Ultra Enterprise 450 Server Owner's Guide
http://download.oracle.com/docs/cd/E19088-01/450.srvr/805-0429-10/805-0429-10.pdf

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